What's Wrong With WinCustomize?

Yes, we want your complaints!

Tuesday, February 12, 2008 by Zoomba | Discussion: WinCustomize News

This March, WinCustomize turns 7.  For seven years the site has grown in terms of visitors, bandwidth, quantity of skins etc.  And the site itself has gone through several revisions in that period.  Today, we're on the 5th iteration of WinCustomize, and on the whole it still bears a striking resemblance to that first site launched back in 2001.  For good or ill, a lot of the decisions that went into that first site determine direction to this day.

While there have been a lot of improvements, there are probably a lot of places where we've failed to meet expectations.  WinCustomize 2007 was focused on a solid foundation, code that was stable and expandable.  Now we're in a position to focus on the UI and the presentation more, to improve the user experience dramatically.  This is where you come in.

About a year ago, we sought your opinions on how Stardock had failed the community.  Your comments on what you felt we could be doing better has helped us make a lot of changes and improvements to our products.  Well, we want to try that again, only this time specifically with WinCustomize.  We want to know what doesn't work, what sucks, what you hate, what you want fixed about WinCustomize.  We are looking for very specific critiques of the site, it's functionality, layout, user interface etc.

This thread is about critiques, it's not about defending the site, it's not about telling us how much you like the site.  If we are going to improve the site in the future, we need a very clear picture of what is broken and needs to be fixed.

A week from today, I will be going through the comments on this thread and compiling a master list of complaints and critiques.  We will use this list when we start the requirements and design work for the next WC update later this year.

First Previous Page 4 of 8 Next Last
jamespaulp
Reply #61 Tuesday, February 12, 2008 11:09 PM
My reply is already on the site, but the page has not comeback. It is still going on.
vStyler
Reply #62 Tuesday, February 12, 2008 11:10 PM
Actually a few weeks back.. like on 'random' visits to main page totally locks up my browser.. Can't even close it. Finally opens up but after a loooong lockup.
GhoS
Reply #63 Tuesday, February 12, 2008 11:52 PM
I totally agree that this site needs to be skinnable. It was before and I understood the reasons it wasn't implemented at first in the re-design but it has been promised to return and yet still hasn't. This must be possible to do even on a basic level. Yahoo, Google, MSN they all have pages that are skinnable.
If you are concerned about the speed of loading the site, well those who want a fancier skin will have to make due with it loading slightly slower, though with broadband around that shouldn't be a big impact really.

I agree also with the frustration mentinoned above with the OD icons. Someone makes several and releases them separately I assume in order to increase their visibility. I find it hand if I want just one but they flood the updates, there must be something that can change there.
To go along with this some skins come zipped when they shouldn't be. They should have the proper extension as in .wba. They are zipped because they include wallpapers, etc but these should be separately linked so I can download the windowblind and easily install it like its meant to work.
Badgename
Reply #64 Wednesday, February 13, 2008 12:08 AM
That can be done now by going to the address bar and changing the number at the end to whichever page you wish. It would be more convenient if there was a numbering system for pages to click on though.


Hankers - Thank you for quick response, but I was misunderstood. If I am looking at Wallpapers for example, I start at page 1 of 322 ... I've seen the first 50, now I want to come back later and be able to find 51 without clicking through the first 50 again.

Bebi Bulma
Reply #65 Wednesday, February 13, 2008 12:15 AM
That's what he means. In the url in your addressbar, there will be &p=50 at the end, just change it to whichever page you want to go to.
Badgename
Reply #66 Wednesday, February 13, 2008 12:17 AM
That can be done now by going to the address bar and changing the number at the end to whichever page you wish. It would be more convenient if there was a numbering system for pages to click on though


Sorry, but what I mean is, in Wallpapers for example there are 322 pages, if I've looked at the first 50 I would like to come back later and be able to pick up at 51, not click through the first 50 again.
Badgename
Reply #67 Wednesday, February 13, 2008 12:19 AM
Oops, crossed posts, thanks Bebi.
BigDogBigFeet
Reply #68 Wednesday, February 13, 2008 12:26 AM
Sorry, but what I mean is, in Wallpapers for example there are 322 pages, if I've looked at the first 50 I would like to come back later and be able to pick up at 51, not click through the first 50 again.


Do you mean the first 50 wallpapers or the first fifty pages? If it's the first fifty pages then what Hankers and Bebi says works. If it's the first fifty wallpapers then no go.
Jafo
Reply #69 Wednesday, February 13, 2008 12:28 AM

2. More active moderation: if someone starts posting the same question over and over in different sections (cross-posting) because they think they'll get a better response if they plaster it all over the place, close all subsequent cross-posts and refer them to their original post. Or if someone accidentally posts in the wrong category, moving it to the proper one.

That's done already.  The number of threads I [for one] post 'redundant' to and subsequently hide/delete is quite significant...

Jafo
Reply #70 Wednesday, February 13, 2008 12:35 AM
I concur with pretty much all the 'what's wrong's so far mentioned.  Mine [being selfish] are just the admins' end of the site's interaction.  All sorts of room for improvement [though I'm quite adept at through-hoop jumping for workarounds]...
TYCUS
Reply #71 Wednesday, February 13, 2008 1:34 AM
Move the drop down star rating button position away from the download button


NO! Replace the stars rating with favs+...

...we are all tired to read threads about the low rating people are getting.
mauve
Reply #72 Wednesday, February 13, 2008 1:47 AM
could we make it so you can sort a search with the current 'last updated' etc drop down menu? at the moment it just sorts the entire gallery, so i have to edit the url if i want to find the most downloaded photoshop icon for example.
Thanks
2of3
Reply #73 Wednesday, February 13, 2008 2:53 AM
also make it mandatory to upload screenshots in .png format rather than .jpg. so many good shots,but lots of quality loss due to compressions.


I've never had a problem with degradation. If one is careful about it, it is possible to upload a SS as .jpg with unnoticeable loss of quality. I always save as as .bmp/.png then convert it to .jpg before upload.
OFFICA WoD
Reply #74 Wednesday, February 13, 2008 3:15 AM
More help for new skinners in the forums.

Give clearer descriptions of your software, ie; icon packager cannot resize icons larger than 72 pixles.
2of3
Reply #75 Wednesday, February 13, 2008 4:14 AM
In the galleries section, it would be nice to include a list of the moderators for each category. That way one would know which mod to contact with upload problems/questions.
MountainHawk
Reply #76 Wednesday, February 13, 2008 6:25 AM
I agree with Fuzzy. The site needs an ass kick design wise. As for functionality, take a look at Renderosity and you will see a lot that this site lacks. Uploading has always been a chore here. I have to use the old link to upload on as the link on the main page has never worked. Uploading takes far too long and the process too complex. It would make more sense to put it all on one page. Moderation needs speeding up. This site is one of the slowest for getting your images to appear. Most other sites your wallpapers are visible immediately. And why require zip files for wallpapers?  Sure if they are multiple sizes but if it is one size the server space could be saved by uploading an optimized Jpeg at minimal kb instead of mb. Ability to change age etc on personal page would be....I think...a logical option to add. Currently it is not an option and my age has always been wrong....not that I am complaining.....I am far younger on my personal page than I am in real life!     Come on! We are good! Let's show people we are good! Not slower than a wet week!
NightTrainthedark
Reply #77 Wednesday, February 13, 2008 6:36 AM
WC is... fugly. The internet's premier skinning site looks like it was designed by a 4 year old.


Can't agree more. Odd thing is it is designed to match Vista Aero perfectly yet we are here to change that look.   
messiah1
Reply #78 Wednesday, February 13, 2008 7:09 AM
upload screenshots in .png format rather than .jpg. so many good shots,but lots of quality loss due to compressions


I think 2of3 said this also but that's exaclty what I do. I take a SS and save it as png. Then I resave it in Photoshop as a jpg at a 12 quality. You can't tell the difference. No loss of visual quality at all.

bobbyhundreds
Reply #79 Wednesday, February 13, 2008 8:40 AM
When I try to use the photo upload utility on my WinCustomize page IE7 always crashes.
I installed the ActiveX control and all that but I have never been able to upload photos.
I have Vista now but this also used to happen when I had XP.
I don't know if I would use this feature much but I have never been able to try it to see what it's like without IE crashing.  
2of3
Reply #80 Wednesday, February 13, 2008 8:55 AM
That's a good point Bobby. I have complained in the past that we can't use FF for uploading photos to our personal gallery

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