My Colors won't activate

Tuesday, December 11, 2007 by ALMonty | Discussion: Life, the Universe and Everything

I bought the Flyers MyColors theme that installed ok. When I installed the MyColors Theme Manager for Winter Wonderland it doesn't accept any of my codes. It told me the one for Winter Wonderland was too long. The first error is : There was an error validating your Registration Information please try again. And then when I tried it again it told me that the code I entered was too long. It's 35 characters.

Thought I'd try here first before I turned in a ticket.
17 Reply 56 Referrals
ALMonty
Reply #1 Tuesday, December 11, 2007 4:03 PM
Winter Wonderland code was too long. sorry

ALMonty
Reply #2 Tuesday, December 11, 2007 4:21 PM
I went to My Registrations and noticed that there was a different reg code so I entered that one an it gave me the same error."There was an error validating your Registration Information please try again."

ZubaZ
Reply #3 Tuesday, December 11, 2007 4:33 PM
Ahh . . . conflicting versions.
Email support@stardock.com

If you have the suite,  you can rename it to zip and use the ODNT components in SDC to apply them.

ALMonty
Reply #4 Tuesday, December 11, 2007 4:55 PM
If you have the suite, you can rename it to zip and use the ODNT components in SDC to apply them.


That's what I did for the Flyers suite. It did't let me dl the WW suite. It told me that I had to install the MyColors Theme Manager and insert my email and the S/N to dl it. ERROR

Lantec
Reply #5 Tuesday, December 11, 2007 5:09 PM
Mycolors comes as a suite file?

ALMonty
Reply #6 Tuesday, December 11, 2007 5:20 PM
Yes I know that. There was no dl link to dl it. There was for the other suite but not the Winter one. The directions said :

Install MyColors and then enter your email address and serial number to download the suite.

Lantec
Reply #7 Tuesday, December 11, 2007 6:09 PM
The ONLY reason I haven't purchased the University of Florida "theme" was because I fear a conflict between ODNT and My Colors. If I could purchase it just as a suite the problem becomes moot.

DorkCoffeez
Reply #8 Tuesday, December 11, 2007 7:13 PM
The current version of the MyColors Theme Manger and WB6 work together now. You can have both installed with out risk of issue. The way it works now is you get the DL link then fire up MyColors and hit Add in the bottom right hand corner. After dropping in the serial number MyColors goes through the DL motions and you are all set.

If you are still having problems hit us up at support@stardock.com so we can confirm your account info.

Lantec
Reply #9 Tuesday, December 11, 2007 7:20 PM
Thank you lord

ALMonty
Reply #10 Tuesday, December 11, 2007 7:32 PM
The Flyers theme was dl as a MyColors.exe and I used Winrar to extract it to a folder and then from there I installed everything.


The way it works now is you get the DL link then fire up MyColors and hit Add in the bottom right hand corner. After dropping in the serial number MyColors goes through the DL motions and you are all set.


Not for me I put in my email and S/N and it said "There was an error validating your Registration Information please try again." It did the same thing with the Flyers theme. That's why I extracted it into a folder.

I'm just trying to find out if I'm doing anything stupid before I contact Stardock.

ALMonty
Reply #11 Tuesday, December 11, 2007 7:36 PM
Just to let you know Lantec on my Laptop I let MyColors apply the Flyers theme it turned off IconX and it didn't install the WB. I had to install th WB my self.

Lantec
Reply #12 Tuesday, December 11, 2007 8:25 PM
I just got both the UF and Winter Wonderland up and running. I installed UF first with no probs. To get the Winter Wonderland I had to dload Mycolors, put in my email and the license I got via email and it "VERY" slowly downloaded Winter Wonderland. Kudos to SD for both. I'd love a 3200x1200 wall for the UF theme guys........

ALMonty
Reply #13 Tuesday, December 11, 2007 8:54 PM
Lantec in your email there was Download2 did you click on that one?

DorkCoffeez
Reply #14 Wednesday, December 12, 2007 11:00 AM
ALMonty start up a ticket in support for this activation issue. I would like to confirm the account information but I cannot do that (of course) here. We will get it sorted for you I am sure.

killajosh
Reply #15 Wednesday, December 12, 2007 12:16 PM
oooh....this thread reminds me...I've been meaning to go buy that FSU My Colors.....


Lantec
Reply #16 Wednesday, December 12, 2007 12:47 PM
Lantec in your email there was Download2 did you click on that one?


yes, once it downloaded I installed My Colors. I then opened My Colors from the Start Menu and it asked for an email address and the serial. I pasted in the serial from above the first link and it started downloading the Winter Wonderland preview. I clicked on the preview and it downloaded the suite. That's it.

FSU My Colors.....


that's just sick..........

killajosh
Reply #17 Wednesday, December 12, 2007 2:59 PM
that's just sick..........
  

note to self: Lantec gets a lump of coal this year....

Go 'Noles!!!!!!  

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