Deskacapes makes explorer crash
Every time I go to fullscreen
Tuesday, November 20, 2007 by Archpope | Discussion: Animated Wallpapers
I couldn't find a link that said "tech support" or anything like that, and I searched the forums and didn't find a similar problem, so here goes.
Whenever I would run a program that needed to run in fullscreen, such as any games or even media players, I would get the message "Windows Explorer has stopped working," then the screen would switch between several different display modes and finally give up and bring me back to the sesktop. After going through this process two or three times, the program would finally run. I thought the problem was with my video drivers, but according to Vista's problem reporter, it was Deskscapes.
Sure enough, as soon as I removed Deskscapes, the problem went away. Here is a copy of the report:
The date is just a random event I picked. I have over 30 events that are all the same.
Despite it saying "Solution Available," it just said to install the latest version of Vista. I'm up-to-date on all of that.
I really like Deskscapes and even paid for a few of the premium dreams. However, I can't keep having my computer crash like this. I am on an HP dv9000 laptop with Vista Ultimate x64, GeForce Go 7600, 4GB of RAM. I really hope the newest version of Deskscapes solves this problem, because it's only been an hour, and I already miss my photo collage wallpaper.
Whenever I would run a program that needed to run in fullscreen, such as any games or even media players, I would get the message "Windows Explorer has stopped working," then the screen would switch between several different display modes and finally give up and bring me back to the sesktop. After going through this process two or three times, the program would finally run. I thought the problem was with my video drivers, but according to Vista's problem reporter, it was Deskscapes.
Sure enough, as soon as I removed Deskscapes, the problem went away. Here is a copy of the report:
Product
Windows Explorer
Problem
Stopped working
Date
6/16/2007 17:01
Status
Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549bacb
Fault Module Name: deskscape.dll
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 46010b2c
Exception Code: c0000005
Exception Offset: 0000000000003827
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: dde9
Additional Information 2: ff74837a90cc4b5f2b3e41e0ef72ffd8
Additional Information 3: eb16
Additional Information 4: 2353f02332ad3d4de7fd608e088fb87a
Extra information about the problem
Bucket ID: 313640
Windows Explorer
Problem
Stopped working
Date
6/16/2007 17:01
Status
Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549bacb
Fault Module Name: deskscape.dll
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 46010b2c
Exception Code: c0000005
Exception Offset: 0000000000003827
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: dde9
Additional Information 2: ff74837a90cc4b5f2b3e41e0ef72ffd8
Additional Information 3: eb16
Additional Information 4: 2353f02332ad3d4de7fd608e088fb87a
Extra information about the problem
Bucket ID: 313640
The date is just a random event I picked. I have over 30 events that are all the same.
Despite it saying "Solution Available," it just said to install the latest version of Vista. I'm up-to-date on all of that.
I really like Deskscapes and even paid for a few of the premium dreams. However, I can't keep having my computer crash like this. I am on an HP dv9000 laptop with Vista Ultimate x64, GeForce Go 7600, 4GB of RAM. I really hope the newest version of Deskscapes solves this problem, because it's only been an hour, and I already miss my photo collage wallpaper.
Archpope
Reply #2 Tuesday, November 20, 2007 10:21 PM
Reply #2 Tuesday, November 20, 2007 10:21 PM
Never mind. It seems that installing 1.02 fixed the problem. It was very hard to find 1.02, though.
Archpope
Reply #3 Wednesday, February 13, 2008 3:30 AM
Reply #3 Wednesday, February 13, 2008 3:30 AM
Okay, after a great deal of experimentation, I have determined that it is definitely deskscapes and nothing else that is making explorer crash. I knew that it was, but I wanted to try and see if it still caused the problems with the newest NVidia drivers, and even with Service Pack 1. Still the same problem.
If I uninstall deskscapes, the problem goes away completely. If I reinstall deskscapes, the problem reoccurs after I reboot. Will 2.0 fix this? I hate to think of all the money I wasted on the dreams I bought.
Same problem report: different Windows version:
Date: 2/12/08 23:25
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 4791970c
Fault Module Name: deskscape.dll
Fault Module Version: 1.2.0.0
Fault Module Timestamp: 46de806e
Exception Code: c0000005
Exception Offset: 0000000000003bc7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: dde9
Additional Information 2: ff74837a90cc4b5f2b3e41e0ef72ffd8
Additional Information 3: 0b77
Additional Information 4: 929b712e3abab6c69ee80d75e9f51ed6
It's unquestionably a problem with the dll.
If I uninstall deskscapes, the problem goes away completely. If I reinstall deskscapes, the problem reoccurs after I reboot. Will 2.0 fix this? I hate to think of all the money I wasted on the dreams I bought.
Same problem report: different Windows version:
Date: 2/12/08 23:25
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 4791970c
Fault Module Name: deskscape.dll
Fault Module Version: 1.2.0.0
Fault Module Timestamp: 46de806e
Exception Code: c0000005
Exception Offset: 0000000000003bc7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: dde9
Additional Information 2: ff74837a90cc4b5f2b3e41e0ef72ffd8
Additional Information 3: 0b77
Additional Information 4: 929b712e3abab6c69ee80d75e9f51ed6
It's unquestionably a problem with the dll.
NightTrainthedark
Reply #4 Wednesday, February 13, 2008 5:33 AM
Reply #4 Wednesday, February 13, 2008 5:33 AM
I am not saying it is the problem but I do know that the GeForce Go 7600 has Vista/ Driver issues all on its own. It's worth googling. 
ZubaZ
Reply #5 Wednesday, February 13, 2008 7:51 AM
Reply #5 Wednesday, February 13, 2008 7:51 AM
archpope, email [email protected]
It's unlikely that another user in the forum has the same setup and error.
I think support can help you best. Make sure to put a link to this post in your email
It's unlikely that another user in the forum has the same setup and error.
I think support can help you best. Make sure to put a link to this post in your email
Jamey Davis
Reply #6 Wednesday, February 13, 2008 12:29 PM
Reply #6 Wednesday, February 13, 2008 12:29 PM
I have had the same problem for weeks now. I too have the hp dv9000. I love deskscapes, but I feel his pain, I cannot continue to have explorer crash time after time.
I hope there is a solution with 2.0.
I hope there is a solution with 2.0.
Bebi Bulma
Reply #7 Wednesday, February 13, 2008 8:21 PM
Reply #7 Wednesday, February 13, 2008 8:21 PM
I have a dv6000 series and my explorer also crashes when first starting Deskscapes. 
Just did a huge nvidia update the other night too (after which I was finally able to actually use dreams).
Just did a huge nvidia update the other night too (after which I was finally able to actually use dreams).
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
Reply #1 Tuesday, November 20, 2007 7:52 PM