So where's my theme?....

Friday, August 17, 2007 by HaloZack | Discussion: Stardock Support General

Ok this is getting really frustrating. I have just purchased the Xaphire theme by JJ Ying. But where is it?....Wen't through PayPal and made the payment and I was told to just continue shopping. The shipping said it was download but I have no link. PayPal was much more difficult this time as before as I had to re-add my credit card and information......I went onto Stardock Support and had the email messaged me to me ([email protected]) and only my previous purchases where there. Then I tryed my email ([email protected]) that I used at as point in the payment process. Still nothing...

I'd really like to use this theme soon and am getting really im-patient. To anyone that can offer any support towards me, I greatly appreciate it.
Philly0381
Reply #1 Friday, August 17, 2007 10:17 PM
HaloZack, I can appreciate you frustration, but you will need to deal directly with Stardock on this. Looks like you have to atleast wait until Monday.   
Bichur
Reply #2 Friday, August 17, 2007 10:45 PM
just in case, check all your spam folders at all your addresses
HaloZack
Reply #3 Friday, August 17, 2007 11:03 PM
I'll check again tomorrow as there is nothing right now. Maybe it takes a while to process. Thank you for the assistence guys.

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