New Blissful Dream Master Skin
Wednesday, May 9, 2007 by jedibdawg | Discussion: Animated Wallpapers
"Note: This package is an update to the original Blissful Sunset and is free to everyone who previously purchased the Dream."
So i assume you will be refunding my $8.95 because I purchased Blissful Sunset and you just re-sold me the same dream. Here's an idea, how about an email offering this "free" upgrade to loyal customers. Then again I suppose it's just easier to take peoples money and worry about sorting it out later "Shame on You".
If anyone cares, this is an excellent Dream and it scales perfectly......to bad I had to pay for it twice!
So i assume you will be refunding my $8.95 because I purchased Blissful Sunset and you just re-sold me the same dream. Here's an idea, how about an email offering this "free" upgrade to loyal customers. Then again I suppose it's just easier to take peoples money and worry about sorting it out later "Shame on You".
If anyone cares, this is an excellent Dream and it scales perfectly......to bad I had to pay for it twice!
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Zoomba
Reply #2 Wednesday, May 9, 2007 11:12 AM
Reply #2 Wednesday, May 9, 2007 11:12 AM
This was the reason I included the note in the product description, to hopefully prevent people from re-purchasing the dream instead of simply redownloading the one they've previously purchased.
Please email [email protected] to get the matter sorted.
Zoomba
Reply #3 Wednesday, May 9, 2007 11:21 AM
Reply #3 Wednesday, May 9, 2007 11:21 AM
I've added further clarification to the product description, hopefully to avoid this problem for anyone else.
jedibdawg
Reply #4 Wednesday, May 9, 2007 11:25 AM
Reply #4 Wednesday, May 9, 2007 11:25 AM
No I didn't "accidently" purchase the dream a second time. The dream has a totally new thumbnail (showing the night version) depending where you access it from ie; the dream website or wincustomize home. If this was the reason you included the note why didn't you make it a little more prominent, instead of a footnote and why the new thumbnail? I understand it's hard to think of everything but when you've already thought of it and just made a weak attempt to avoid the problem (the footnote)you haven't done anything at all, and as far as "calmly contacting sales" I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did.
vStyler
Reply #6 Wednesday, May 9, 2007 11:41 AM
Reply #6 Wednesday, May 9, 2007 11:41 AM
Looks to me like it was your fault for not reading it thoroughly...shame on..You.
jedibdawg
Reply #7 Wednesday, May 9, 2007 12:28 PM
Looks to me like it was your fault for not reading it thoroughly...shame on..You.
Clueless or pointless, which one are you? Did you read the part in my post where I said,
"I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did." ???????
Reply #7 Wednesday, May 9, 2007 12:28 PM
Looks to me like it was your fault for not reading it thoroughly...shame on..You.
Clueless or pointless, which one are you? Did you read the part in my post where I said,
"I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did." ???????
ZubaZ
Reply #8 Wednesday, May 9, 2007 12:32 PM
Reply #8 Wednesday, May 9, 2007 12:32 PM
Everyone take a step back. 
jedibdawg, you have to admit that your initial post (nor the comment on the dream) seemed "helpful". it seemed more upset.
Text does not always convey the tone we are trying to convey. Let's chalk this one up to misunderstanding and move on, OK?
jedibdawg, you have to admit that your initial post (nor the comment on the dream) seemed "helpful". it seemed more upset.
Text does not always convey the tone we are trying to convey. Let's chalk this one up to misunderstanding and move on, OK?
travlingtexanman
Reply #9 Wednesday, May 9, 2007 12:57 PM
Reply #9 Wednesday, May 9, 2007 12:57 PM
Perhaps, a better way of doing it in the future would be to list it with the same thumbnail and the same name, and say it is an update. People will see it because it will be at the top of the new dreams list.
vStyler
Reply #10 Wednesday, May 9, 2007 1:25 PM
YES!!
Now that's over I can go about my clueless and pointless ways without being harrassed for it
Reply #10 Wednesday, May 9, 2007 1:25 PM
jedibdawg, you have to admit that your initial post (nor the comment on the dream) seemed "helpful". it seemed more upset.
Text does not always convey the tone we are trying to convey. Let's chalk this one up to misunderstanding and move on, OK?
Text does not always convey the tone we are trying to convey. Let's chalk this one up to misunderstanding and move on, OK?
YES!!
Now that's over I can go about my clueless and pointless ways without being harrassed for it
boss0190
Reply #11 Wednesday, May 9, 2007 2:03 PM
Where the hell is that conveyed in your initial post? There's nothing remotely close to that there.
Talk about clueless...you seem to be the only one who couldn't figure it out.
Go yell at your mom to do your laundry or something.
Reply #11 Wednesday, May 9, 2007 2:03 PM
I was trying to be proactive by posting this so that other customers would possibly see this and not make the same mistake I did.
Where the hell is that conveyed in your initial post? There's nothing remotely close to that there.
Talk about clueless...you seem to be the only one who couldn't figure it out.
Go yell at your mom to do your laundry or something.
Zoomba
Reply #12 Wednesday, May 9, 2007 2:17 PM
Reply #12 Wednesday, May 9, 2007 2:17 PM
Ok, I think the issue has been resolved and that jedidawg's point was perhaps miscommunicated. There's no need to jump down the poor guy's throat.
travlingtexanman
Reply #13 Wednesday, May 9, 2007 2:46 PM
Reply #13 Wednesday, May 9, 2007 2:46 PM
Lets all go get ourselves a cookie. That will make every one feel better.
Actually I do have a serious question. I dont want to wait 4 hours to find out what happens. How does the transition between the 3 dreems work? does it happen gradually, or will it just one second switch from one to the other?
Actually I do have a serious question. I dont want to wait 4 hours to find out what happens. How does the transition between the 3 dreems work? does it happen gradually, or will it just one second switch from one to the other?
travlingtexanman
Reply #15 Wednesday, May 9, 2007 3:11 PM
Reply #15 Wednesday, May 9, 2007 3:11 PM
thats to bad, having the sun slowly go up, and then down would be cool, but oh well, i know that would probably prety damn hard.
I actually just discovered another issue however. For some reason whenever i reboot, it starts with a warning that "windows dream sceen is not installed" any idea why this is?
I actually just discovered another issue however. For some reason whenever i reboot, it starts with a warning that "windows dream sceen is not installed" any idea why this is?
jedibdawg
Reply #16 Wednesday, May 9, 2007 4:41 PM
Reply #16 Wednesday, May 9, 2007 4:41 PM
I would like to thank you for fixing my original concerns. I must apologize for my first post, let me explain.
I was very happy to see a new triggered dream and I did not read the description fully. I just wanted to hurry up and get it running so I paid for it and downloaded it. When I started it and realized that it was just an update I was a little upset. You have to remember that there was a thumbnail of the night scene and no others at the time I ordered. I definitely should have emailed support (point taken). In the end the whole matter was handled very professionally and all the issues that I had were addressed (notice the new thumbs and description). Thank you.
Boss0190, not sure what the personal attack was for but, whatever gets you through the day. I'm sure I wasn't the only one who was a little confused over this, because of the quick action of the stardock team. Keep up the good work I feel safer knowing that no "out of line" post will escape your watchful eye.
I was very happy to see a new triggered dream and I did not read the description fully. I just wanted to hurry up and get it running so I paid for it and downloaded it. When I started it and realized that it was just an update I was a little upset. You have to remember that there was a thumbnail of the night scene and no others at the time I ordered. I definitely should have emailed support (point taken). In the end the whole matter was handled very professionally and all the issues that I had were addressed (notice the new thumbs and description). Thank you.
Boss0190, not sure what the personal attack was for but, whatever gets you through the day. I'm sure I wasn't the only one who was a little confused over this, because of the quick action of the stardock team. Keep up the good work I feel safer knowing that no "out of line" post will escape your watchful eye.
boss0190
Reply #17 Wednesday, May 9, 2007 5:59 PM
It was your special day. You won this months "Rant and rave about something that's your own fault" Award. You paid for it a second time? Without reading the description?
Yeah, a personal attack against all the people who bitch first and apologize after they realize they were wrong instead of thinking first.
Reply #17 Wednesday, May 9, 2007 5:59 PM
Boss0190, not sure what the personal attack was for
It was your special day. You won this months "Rant and rave about something that's your own fault" Award. You paid for it a second time? Without reading the description?
Yeah, a personal attack against all the people who bitch first and apologize after they realize they were wrong instead of thinking first.
vStyler
Reply #18 Wednesday, May 9, 2007 6:07 PM
Just the only one who acted rashly about it. Anyway.. Iy's fixed, all's well that ends well.
Group Hug
Reply #18 Wednesday, May 9, 2007 6:07 PM
I'm sure I wasn't the only one who was a little confused over this,
Just the only one who acted rashly about it. Anyway.. Iy's fixed, all's well that ends well.
Group Hug
travlingtexanman
Reply #19 Wednesday, May 9, 2007 6:08 PM
Reply #19 Wednesday, May 9, 2007 6:08 PM
Does any one else ahve the computer giving the error that you need to re install dream scene every time you reboot?
boss0190
Reply #20 Wednesday, May 9, 2007 6:20 PM
Reply #20 Wednesday, May 9, 2007 6:20 PM
Not me....I'm buying this dream for the 5th time and group hugging vStyler...couldn't resist the offer. 
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Reply #1 Wednesday, May 9, 2007 10:48 AM
Why not (calmly) email [email protected] and see if they can't help you out?