wincustomize site is acting as if my subscription has expired but I still have several months left
Wednesday, March 7, 2007 by unclerob | Discussion: WinCustomize Site Issues
Hey everyone (how's it going? - always take care of the pleasantry's first before starting the topic)
Just this morning, the site is acting as if my wincustomize subscription has expired but it hasn't. I've logged in & out and back in again to see if that would fix the problem but it doesn't.
If I attempt to download something, I'm brought to a download screen with the requisite non-member advertising blitz and the message "*** Get rid of ads! Unlimited downloads! Subscribe today! ***", I'm told that I've download something like 200+mb to date and I have 0mb left available that I can download. The site still allows me to download skins regardless of the afore-mentioned 0mb download left message but the ad's are getting a little annoying and going to the 2nd download screen I can do without. I purchased my 1 year subscription in August so I'm still good for quite some time.
Any ideas on this? I've tried this on 2 different browsers on the same pc and I've also checked this out on another pc and receive the same results.
The only thing I can think of that I've done today that is wincustomize related is ran stardock central and downloaded desktopx & rightclick and downloaded a few desktopx themes from within the stardock central app itself.
Can I live with this problem? Yes
Is this a pain in the derriere? Yes
Have I done something wrong on my end? .... You decide
Any suggestions would be appreciated!
Just this morning, the site is acting as if my wincustomize subscription has expired but it hasn't. I've logged in & out and back in again to see if that would fix the problem but it doesn't.
If I attempt to download something, I'm brought to a download screen with the requisite non-member advertising blitz and the message "*** Get rid of ads! Unlimited downloads! Subscribe today! ***", I'm told that I've download something like 200+mb to date and I have 0mb left available that I can download. The site still allows me to download skins regardless of the afore-mentioned 0mb download left message but the ad's are getting a little annoying and going to the 2nd download screen I can do without. I purchased my 1 year subscription in August so I'm still good for quite some time.
Any ideas on this? I've tried this on 2 different browsers on the same pc and I've also checked this out on another pc and receive the same results.
The only thing I can think of that I've done today that is wincustomize related is ran stardock central and downloaded desktopx & rightclick and downloaded a few desktopx themes from within the stardock central app itself.
Can I live with this problem? Yes
Is this a pain in the derriere? Yes
Have I done something wrong on my end? .... You decide
Any suggestions would be appreciated!
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ArileenDesign
Reply #22 Thursday, March 8, 2007 6:07 PM
Reply #22 Thursday, March 8, 2007 6:07 PM
thanks a lot to Stardock/WC teams to resolve this and for all your good work. THANKS
unclerob
Reply #26 Friday, March 9, 2007 3:22 PM
Reply #26 Friday, March 9, 2007 3:22 PM
Since I started this post, I might as well finish it off.
All is well again, whatever programming changes were made to the site recently have fixed the problem. I feel like a wincustomize paid subscription member again!
Thanks to everyone for their responses & help on this issue!
All is well again, whatever programming changes were made to the site recently have fixed the problem. I feel like a wincustomize paid subscription member again!
Thanks to everyone for their responses & help on this issue!
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Reply #21 Thursday, March 8, 2007 9:12 AM