Not a Valid Win32 Application

Huh???

Tuesday, January 30, 2007 by Damilee | Discussion: Stardock Support General

I've been trying to get my DesktopX 3 Application installed back onto my system along with Stardock Central and I get an error message "not a calid Win32 application" what could be the cause of this and how do I fix it.
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Bichur
Reply #1 Tuesday, January 30, 2007 1:15 AM
How are you installing and at what point do you get the message?

Do you have SD Central installed?
Did you enter your DTX serial (register)?
Are you restoring an archive?
Damilee
Reply #2 Tuesday, January 30, 2007 1:25 AM
No, I've had to format my harddrive and am trying to re-install my applications. I am downloading DX3 from the download link from my Stardock e-mail. Stardock Central directly from Stardock. In both instances I get not a valid win32 application when I click to open the setup files.
Bichur
Reply #3 Tuesday, January 30, 2007 1:35 AM
Is this the SDC link?

I know they've had server issues, maybe it corrupted?


I've always had decent luck downloading the apps through SDC and letting SDC install them.
Damilee
Reply #4 Tuesday, January 30, 2007 1:49 AM
That would be great but I can't get SDC to install either. It says not a valid win32 application.
Bichur
Reply #5 Tuesday, January 30, 2007 11:51 PM
are you using a download manager?
boss0190
Reply #6 Wednesday, January 31, 2007 12:10 AM
C'mon Dami...you can do it!
Damilee
Reply #7 Sunday, February 18, 2007 9:07 PM
Okay, I'm pretty sure this has something to do with the dial-up internet connection I'm using. At some point the download is being interrupted and I'm not getting the entire file. No, tried on several more occasions and all with the same result. No Stardock Central and no DesktopX. I'm thinking I may just go to my Sister's house (who has Broadband) and load it onto my jump drive. I'll let you know how that goes.


Thanks for all your help. Hey Boss!!! Thanks for the encouragement.
Bichur
Reply #8 Sunday, February 18, 2007 10:57 PM
Damilee
Reply #9 Thursday, February 22, 2007 2:21 PM
Okay, Sir Bichur, I changed from netscape internet service to another service (E-Sage) and was able to download Stardock Central and install it!!!!! Yay!!!! DesktopX keeps giving me an error message at some point during the download about the file cannot be saved because the source cannot be read. Or some such thing. But, never fear I will persist.

Damilee
Reply #10 Friday, February 23, 2007 1:31 AM
I went to my the library today with my trusty jump drive and downloaded the program and installed it when I got home. I sure did aggravate myself over this. As I expected, though, I could not register it with Stardock Central because it is DesktopX 3.0 Run-Time Client. For some reason this particular edition of DesktopX is not able to register or update with Stardock Central. If anyone could help answer why this is true I would appreciate it.
Bichur
Reply #11 Friday, February 23, 2007 10:28 AM
as able to download Stardock Central


yay


I could not register it with Stardock Central because it is DesktopX 3.0 Run-Time Client.


i find desktopx in my list for registering (but I see no differentiation between types except DesktopX and DTX Professional.

what steps are being taken to register?
what message do you receive?
Damilee
Reply #12 Saturday, February 24, 2007 1:29 AM
Thank you for asking Sir Bichur!!! It says word for word, "the serial number you have entered is invalid. Please ensure the information you have entered matches exactly from your order email. Use the serial number lookup button to resend your account information to the email address you ordered under."

Before you ask...I copied and pasted the number and did not allow any extra spaces to get copied with it. It is exactly the number I was sent. If you could find out the reason for this I would appreciate it.

Bichur
Reply #13 Saturday, February 24, 2007 1:34 AM
did you use the same email address you purchased with?
Bichur
Reply #14 Saturday, February 24, 2007 1:39 AM
Damilee
Reply #15 Saturday, February 24, 2007 2:04 AM
Yes
Bichur
Reply #16 Saturday, February 24, 2007 2:14 AM
Okay...

you got SDC installed but SDC will not let you register DTX client?
did you ever have DTX client registered via SDC? (I have ODNT so am unsure on how the standalones work)
you're opening SDC, tools, register, finding DTX in the drop down, selecting it and then pasting the serial in?
when you entered your email at the support page did you also get a link to download from?
Bichur
Reply #17 Saturday, February 24, 2007 3:08 AM
Bichur
Reply #18 Saturday, February 24, 2007 3:18 AM
Damilee
Reply #19 Saturday, February 24, 2007 4:00 AM
Yes to all of the above, except I have never been able to register DTX on SDC.
Bichur
Reply #20 Saturday, February 24, 2007 11:50 AM
when you entered your email at the support page did you also get a link to download from?


Yes to all of the above,


then you will probably need to download DTX client from the download link provided




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