Reinstall Question
Saturday, January 27, 2007 by WhiteshooZ | Discussion: WinCustomize Talk
To whom it may concern:
I purchased WindowBlinds, IconPackager, CursorXP, and many others about a year and a half ago.
I recently formated my harddrives and would like to reinstall the 3 above mentioned products.
My problem is: it seems like I only have access to the trial versions of these products.
Because it has been over a year, is StarDock requiring me to repurchase the software suite AGAIN?
(Ps: I have the original products and themes backed up on a external harddrive...)
I purchased WindowBlinds, IconPackager, CursorXP, and many others about a year and a half ago.
I recently formated my harddrives and would like to reinstall the 3 above mentioned products.
My problem is: it seems like I only have access to the trial versions of these products.
Because it has been over a year, is StarDock requiring me to repurchase the software suite AGAIN?
(Ps: I have the original products and themes backed up on a external harddrive...)
WhiteshooZ
Reply #2 Saturday, January 27, 2007 8:13 PM
Yes.
I have my serial number from the purchase. I have my account screen name with password. After signing in, I can only download demo versions.
I download, install, and run StarDock Central. It only allows me to download demos.
I visit the respective site for each product. Only demos can be downloaded without RE-purchasing the products.
Any help with reinstalling my full registered versions is greatly appreciated.
Reply #2 Saturday, January 27, 2007 8:13 PM
| Have you been to the Stardock Support page? |
Yes.
I have my serial number from the purchase. I have my account screen name with password. After signing in, I can only download demo versions.
I download, install, and run StarDock Central. It only allows me to download demos.
I visit the respective site for each product. Only demos can be downloaded without RE-purchasing the products.
Any help with reinstalling my full registered versions is greatly appreciated.
Bichur
Reply #3 Saturday, January 27, 2007 8:33 PM
Reply #3 Saturday, January 27, 2007 8:33 PM
The return email didn't come with download links as stated on that page?
Bichur
Reply #4 Saturday, January 27, 2007 8:34 PM
Reply #4 Saturday, January 27, 2007 8:34 PM
You didn't use SDC prior the reformatting to archive copies for later?
WhiteshooZ
Reply #5 Saturday, January 27, 2007 9:41 PM
Yes, but there are only links to download StarDock Central. StarDock Central only allows me to download demos of the software I purchased and have serial numbers for.
Yes, I did. But service does not download an executable file for installing these programs. Instead, it automatically updates the software. Therefore, I do not have a standalone .exe file to install any of the desired programs.
Reply #5 Saturday, January 27, 2007 9:41 PM
| The return email didn't come with download links as stated on that page? |
Yes, but there are only links to download StarDock Central. StarDock Central only allows me to download demos of the software I purchased and have serial numbers for.
| You didn't use SDC prior the reformatting to archive copies for later? |
Yes, I did. But service does not download an executable file for installing these programs. Instead, it automatically updates the software. Therefore, I do not have a standalone .exe file to install any of the desired programs.
Island Dog
Reply #8 Saturday, January 27, 2007 11:06 PM
Reply #8 Saturday, January 27, 2007 11:06 PM
As Bichur has said, your subscription is not current that is why you cannot download from Stardock Central. If you have the archives of the applications then you should be able to restore them through Stardock Central.
WhiteshooZ
Reply #9 Sunday, January 28, 2007 6:20 PM
Reply #9 Sunday, January 28, 2007 6:20 PM
So it costs $50+ a year to have StarDock products on 1 pc? That is a load of BS.
No wonder other modding sites talk endless amounts of $hit about StarDock.
Guess I'll just have to get a never ending trial version from torrents.
No wonder other modding sites talk endless amounts of $hit about StarDock.
Guess I'll just have to get a never ending trial version from torrents.
Bebi Bulma
Reply #10 Sunday, January 28, 2007 6:25 PM
Don't come crawling back here when your pc explodes then.
Reply #10 Sunday, January 28, 2007 6:25 PM
| Guess I'll just have to get a never ending trial version from torrents. |
Don't come crawling back here when your pc explodes then.
Hankers
Reply #11 Sunday, January 28, 2007 6:32 PM
That is not what was said.
You get a full years worth of updates to the Object Desktop suite which is yours to keep forever. You should (as with any software) archive your Stardock applications through Stardock Central.
You should contact [email protected] so that they can sort out which version of the programs you have purchased and they will take care of this issue for you.
That is not a good idea and I'm sure after you have your present issue taken care of will change your mind.
Reply #11 Sunday, January 28, 2007 6:32 PM
| So it costs $50+ a year to have StarDock products on 1 pc? That is a load of BS. |
That is not what was said.
You get a full years worth of updates to the Object Desktop suite which is yours to keep forever. You should (as with any software) archive your Stardock applications through Stardock Central.
You should contact [email protected] so that they can sort out which version of the programs you have purchased and they will take care of this issue for you.
| Guess I'll just have to get a never ending trial version from torrents. |
That is not a good idea and I'm sure after you have your present issue taken care of will change your mind.
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Reply #1 Saturday, January 27, 2007 6:59 PM
The first thing you see is:
Need your serial number,or the latest enhanced build, or your Stardock.net Login?
Enter the email address you ordered under originally, or you created your Stardock.net account with, to receive an email with the serial numbers and download links for the Stardock products you have previously ordered.
If your email address has changed, please contact [email protected] with your old and new contact info to have your record updated.