Report New WinCustomize Bugs and Other Issues
Tuesday, January 16, 2007 by T-Man | Discussion: WinCustomize Site Issues
While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed. So this is the place that we would like you to submit site issues to.
Please take the time to read through items that have already been submitted so that you are not duplicating issues. This will make it much easier for us in determining new or old bugs.
Also, when reporting a problem its very important that you include the URL to the page where the problem occured. Also be as descriptive as possible. And if it is a display issue please be sure to include what browser you are running and its version.
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ArileenDesign
Reply #302 Tuesday, March 6, 2007 8:48 AM
Today a little difference the skin file not identified lol .zip .desktop .dxtheme
the same...
I don't know where you are in this mater. And i say you all my thanks for your work.
Reply #302 Tuesday, March 6, 2007 8:48 AM
Today a little difference the skin file not identified lol .zip .desktop .dxtheme
the same...
I don't know where you are in this mater. And i say you all my thanks for your work.
Z71
Reply #303 Wednesday, March 7, 2007 12:45 PM
Reply #303 Wednesday, March 7, 2007 12:45 PM
The ads are back.
Almost went a full month without them.
Stopped seeing ads on Feb. 9th.
"Ads started back up today".
Almost went a full month without them.
Stopped seeing ads on Feb. 9th.
"Ads started back up today".
Fairyy~
Reply #304 Thursday, March 8, 2007 2:31 AM
Everyone I spoke to is having the same problem - even after deleting cookies and temps and relogging in - every skin page is full of blinking flashing ads and those referrel pop ups. After submitting comments - page turns then brings you back to your comment box with your comment still there - if you exit gallery and come back - it may or may not have posted. Some skins Im seeing 5 to 10 repeats of same comment by visitors asking for help on skins but its taking 3 to 4 tries to answer them.
Reply #304 Thursday, March 8, 2007 2:31 AM
"Ads started back up today".
Everyone I spoke to is having the same problem - even after deleting cookies and temps and relogging in - every skin page is full of blinking flashing ads and those referrel pop ups. After submitting comments - page turns then brings you back to your comment box with your comment still there - if you exit gallery and come back - it may or may not have posted. Some skins Im seeing 5 to 10 repeats of same comment by visitors asking for help on skins but its taking 3 to 4 tries to answer them.
jazzymjr
Reply #306 Thursday, March 8, 2007 4:50 AM
Same here.
Reply #306 Thursday, March 8, 2007 4:50 AM
Everyone I spoke to is having the same problem - even after deleting cookies and temps and relogging in - every skin page is full of blinking flashing ads and those referrel pop ups. After submitting comments - page turns then brings you back to your comment box with your comment still there - if you exit gallery and come back - it may or may not have posted. Some skins Im seeing 5 to 10 repeats of same comment by visitors asking for help on skins but its taking 3 to 4 tries to answer them
Same here.
Z71
Reply #307 Thursday, March 8, 2007 8:38 AM
Reply #307 Thursday, March 8, 2007 8:38 AM
Zoomba, has fowarded this issue to NetDev, this morning.
Hopefully they will get to it soon.
I've found that if you refresh the page, it will come back right.
The problem with the (many) posts is, they don't think it went through, so they keep submitting.
Just refresh the page.
Hopefully they will get to it soon.
After submitting comments - page turns then brings you back to your comment box with your comment still there - if you exit gallery and come back - it may or may not have posted.
I've found that if you refresh the page, it will come back right.
The problem with the (many) posts is, they don't think it went through, so they keep submitting.
Just refresh the page.
andrew_
Reply #308 Thursday, March 8, 2007 9:13 AM
Reply #308 Thursday, March 8, 2007 9:13 AM
We know about the subscriber issues and are attempting to resolve them. Thanks to all who reported them.
ArileenDesign
Reply #309 Saturday, March 10, 2007 7:52 AM
Reply #309 Saturday, March 10, 2007 7:52 AM
thank you so much at the stardock/Wc team for all the work on Upload.aspx. My new dxtheme is in moderation now thus that run goods. (for me at less)
THANKS A LOT!
THANKS A LOT!
MISTERAMD
Reply #310 Saturday, March 10, 2007 4:55 PM
Reply #310 Saturday, March 10, 2007 4:55 PM
I'm sorry if any of the following text is fixed or posted, but when I surf for skins from other people, I sometimes get an error saying that the skin of page doesn't exist. When I'm on the forum and I want to read or post a comment on the forum, I sometimes get an error saying that the page on the forum doesn't exist. When I want to read a comment on one of my bootskins, I see again many errors telling me that he couldn't load the page or that the page isn't available on the site. First I thought it's with my browser, but when I tried an other browser, I still get those errors. This isn't funny anymore. I hope they fix those pages that doesn't exist, but exist after pressing the F5 or the refresh key. 
EDIT : I also noticed that the site needs a few seconds to load even I have a fast pc and fast ADSL2+ modem, but when I click on a link everywhere on the site, he loads the page. But when I move my mouse to a few centimeter from the link, he stops loading.. Is this normal? 
EDIT : I also noticed that the site needs a few seconds to load even I have a fast pc and fast ADSL2+ modem, but when I click on a link everywhere on the site, he loads the page.
But when I move my mouse to a few centimeter from the link, he stops loading.. Is this normal? 
JcRabbit
Reply #311 Wednesday, March 14, 2007 6:47 AM
Reply #311 Wednesday, March 14, 2007 6:47 AM
WARNING: Besides the already mentioned problem with IE saying it cannot download a skin (doesn't happen when using FF) thumbnails and preview images have been gradually disappearing throughout the site! This happens both with IE and FF, so it's begining to look like a data corruption problem.
Have a look at one example (there are many more):
https://www.wincustomize.com/skins.aspx?skinid=432&libid=7
Have a look at one example (there are many more):
https://www.wincustomize.com/skins.aspx?skinid=432&libid=7
Fairyy~
Reply #312 Wednesday, March 14, 2007 12:01 PM
Reply #312 Wednesday, March 14, 2007 12:01 PM
The newly added " Email User " thats been added to the users profile is not working. I received email from Users yesterday that sent mail via the link on my profile that is similar to the forum email system. The email arrives with WC Logo but blank. No text at all.
I just tried sending email from another users site link, and checking off the box that states " send me a copy " again mail arrived blank.
I also tried sending myself email from the link on my own WC site - again - all arrive blank.
I just tried sending email from another users site link, and checking off the box that states " send me a copy " again mail arrived blank.
I also tried sending myself email from the link on my own WC site - again - all arrive blank.
andrew_
Reply #313 Thursday, March 15, 2007 10:05 AM
Reply #313 Thursday, March 15, 2007 10:05 AM
Fairry, Just sent you an email using the link that you claim does not work. I also checked off the box to send myself a copy. I recieved the copy with the text 'test' in the body. If you cannot see this text then your email client may be the cause. (Also sent one to zubaz, for good measure)
Fairyy~
Reply #314 Thursday, March 15, 2007 11:19 AM
I received your " Test " email ( I could see your text ) and I just forwarded you the blank one I just received from sending to another user and one I sent from myself. I had no problem receiving email from the stardock forum using this type of send method. Really makes no sense that it would be my AOL email account - I have no restriction on it at all.
Why would the Stardock replies get through but not the new WC email?
Reply #314 Thursday, March 15, 2007 11:19 AM
Fairry, Just sent you an email using the link that you claim does not work. I also checked off the box to send myself a copy. I recieved the copy with the text 'test' in the body. If you cannot see this text then your email client may be the cause. (Also sent one to zubaz, for good measure)
I received your " Test " email ( I could see your text ) and I just forwarded you the blank one I just received from sending to another user and one I sent from myself. I had no problem receiving email from the stardock forum using this type of send method. Really makes no sense that it would be my AOL email account - I have no restriction on it at all.
Why would the Stardock replies get through but not the new WC email?
Bandit4edu
Reply #315 Thursday, March 15, 2007 5:16 PM
Reply #315 Thursday, March 15, 2007 5:16 PM
Guestbook has vanished from my personal site...or did it just get moved and I missed the memo?
ArileenDesign
Reply #316 Thursday, March 15, 2007 5:18 PM
me too
Reply #316 Thursday, March 15, 2007 5:18 PM
Guestbook has vanished from my personal site...or did it just get moved and I missed the memo?
me too
buzzh58
Reply #317 Thursday, March 15, 2007 6:38 PM
Reply #317 Thursday, March 15, 2007 6:38 PM
Email from my user profile also only sends blank, I also only receive blank. This is not a claim, its a fact.
Andrew, just because everyone doesnt have the problem doesnt mean there isnt one.
I also have no guestbook, fact, not a claim.
Andrew, just because everyone doesnt have the problem doesnt mean there isnt one.
I also have no guestbook, fact, not a claim.
AzDude
Reply #318 Thursday, March 15, 2007 6:59 PM
Reply #318 Thursday, March 15, 2007 6:59 PM
I want daily totals too and in stats those numbers seem to be jumping around and rankings and awards 1 day you got some the next day you dont , not a real biggie but on the old site you always new your stats - daily totals , rankings etc . that's what i like about this site as opposed to some others and that kept me coming back and making this my home site - the new site still a little weak in that area - i think 
Bandit4edu
Reply #319 Thursday, March 15, 2007 7:23 PM
Welcome to my world...
Reply #319 Thursday, March 15, 2007 7:23 PM
1 day you got some the next day you dont
Welcome to my world...
SoliD_NuTs
Reply #320 Friday, March 16, 2007 5:08 PM
Reply #320 Friday, March 16, 2007 5:08 PM
bug>the amount of downloads today dont show in total anymore its just always 0
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Reply #301 Wednesday, February 28, 2007 2:10 PM
More on the upload2.aspx issues: We've definately identified the cause of the problem, but it's a really really hard one to figure out. It's something that isnt supposed to be happening, but is. Rest assured that we've (so far) eliminated that the issue is with the browser [you] may be using. I'll post more on this when I have more to report.