WB Problem persists into the RTM...

Wednesday, January 10, 2007 by ToeJo | Discussion: Stardock Support General

After installing the RTM I'm still having the Blue Screen error with win32k.sys. I am using the new Stardock skin that was given to subscribers. Here are the system details:

Your computer has a Windows Experience Index base score of 2

Your Windows Graphics Experience score is 2

WindowBlinds version : WindowBlinds 5 (5.50 (build 79 x86 - Vista Edition))

WindowBlinds is installed correctly on this PC

WindowBlinds appears to be activated on this PC

You have one monitor in total.

(Generic PnP Monitor) 1 is attached to NVIDIA GeForce Go 7400 (Microsoft Corporation - WDDM)

Wblind.dll 2006/12/20 13:35:20
Wblind64.dll 2006/10/09 11:51:37
Wbsrv.dll 2006/12/29 16:00:39
Wbconfig.exe 2006/12/20 13:35:02
Wbload.exe 2006/03/13 17:54:14
Wbhelp.dll 2004/09/18 16:37:07
Wbui.dll 2005/12/06 21:29:06
Tray.dll 2006/04/28 18:26:49
14 Reply 8 Referrals
Neil Banfield
Reply #1 Thursday, January 11, 2007 12:58 PM

I am sorry to say that I think you will need to contact Microsoft technical support as a BSOD in win32k.sys will be a bug in the OS itself, or corruption caused by drivers.

The only thing I can suggest is you try using the newer nvidia drivers.


ToeJo
Reply #2 Thursday, January 11, 2007 11:32 PM
Thanks Neil...I looked at Nvidia's website for drivers for my card but only found XP and Win2k drivers. It is a GeForce Go 7400 card in a laptop. Is there another source for beta Vista drivers available?

Yarlen
Reply #3 Friday, January 12, 2007 9:50 AM

Hi ToeJo,

I have an Nvidia card in my laptop too. Unfortunately Nvidia does not support their laptop graphics cards with their drivers.     We're pretty much forced to wait for our laptop manufacturer to come out with drivers or to get them via Windows Update from Microsoft.


ToeJo
Reply #4 Wednesday, January 17, 2007 5:18 PM
I found updated Vista drivers here:
http://drivers.softpedia.com/get/GRAPHICS-BOARD/NVIDIA/Nvidia-GeForce-Go-Forceware-9754-WHQL.shtml

I'll let you know if they work. Keep your fingers crossed!


PurrBall
Reply #5 Wednesday, January 17, 2007 8:11 PM
Usually you can find the vista ones at laptopvideo2go.com

Neil Banfield
Reply #6 Wednesday, January 17, 2007 8:35 PM
Just to let you know that we may have reproduced something similar in house.

ToeJo
Reply #7 Tuesday, January 23, 2007 12:57 PM
That's good to know. I look forward to your insight. Neil...you've been getting the job done for years now. Keep it up!

ToeJo
Reply #8 Monday, January 29, 2007 9:10 AM
I've tried the latest drivers. I've uninstalled and re-installed. Windows tells me the problem is with the Catalyst control center. That's very odd considering I'm using an nVidia card. There are no ATI drivers on my system what so ever. I miss WB sooo bad. I feel like an addict going through detox. (OK...maybe not that bad.) The tears of anguish flood the crevices of my keyboard!   

Neil Banfield
Reply #9 Monday, January 29, 2007 9:52 AM

The latest WB beta build that was put up on the weekend resolved this issue for the test box we were able to repro on.

Are you still having issues with that build?


ToeJo
Reply #10 Monday, January 29, 2007 10:04 AM
I tried it last night. (Sunday eve) Same result. The same file came up as a problem. win32k.sys but it had different addresses on it. I saw the build and figured you had found and repaired the problem. No such luck.

Neil Banfield
Reply #11 Monday, January 29, 2007 10:25 AM

Assuming you uninstalled WB totally, rebooted & then reinstalled, then it sounds like your problem may be unrelated to WB. 


ToeJo
Reply #12 Monday, January 29, 2007 11:00 AM
I'll try it again...Thanks Neil.

LittleBearJason
Reply #13 Monday, January 29, 2007 11:23 AM
Im wondering what happens if you install a driver in Windows XP mode?

I heard you can try and install device drivers from Windows XP on Vista in an XP Mode when a Vista Driver doesnt exist...

ToeJo
Reply #14 Monday, January 29, 2007 6:53 PM
    WOOOHOOO!!! This morning after my earlier posts, I noticed an MS update waiting to be installed. It was a new nVidia driver from MS. I installed it and everything is working great! I can breathe again. Neil...thanks for your help. Now...off to the skins!  

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