explorer *process* is bunged :(
will my installation survive
Friday, October 27, 2006 by werewolf | Discussion: Personal Computing
Hi all,
My computer has been freezing lately, probably some connection on the motherboard. I think I fixed that part of it, but...
During one session, it froze a number of times very quickly. During reboots, during ad-aware and virus checking sessions, etc.
It seems that now anything in the explorer *process* is verrrrrryyyyyy slow. Sys tray refreshes are slow, taskbar refreshes are slow, opening the start panel, opening windows explorer.exe (it loads quickly, but navigation is painful).
All ad-aware, spy-bot, virus scans are negative and I've used CCleaner.
Applications seem to be running well, but if I use an open/save dialog box and try navigating somewhere, it slows down. Very slow. Go make a sandwich and a cup of coffee slow.
I tried to set a restore point to a date prior to this all happening, but it didn't help. Same problems.
I REALLY don't want to have to re-install the OS, but what other options are there? Is there a way to "re-tune" the explorer process?
Is there anything I can check in the registry, are there any proggies which can do this? Does the system recovery option in the disk handle this?
**update** I just updated FastOne viewer and winamp and the installations were flawless. However, when winamp fired up, I can't do anything with it. Clicking the playlist button did nothing, media library same thing. Can't even move it around the desk top. Have no idea if this has anything to do with my problem or if winamps messed up.
Hope this isn't too much information
I dl'd something using Firefox and when it was done I clicked "open folder". Explorer came right up (I performed those updates mentioned above) and while I had explorer going, I clicked the 'up' button and explorer moved up one folder level. I did this all the way up that one drive. When I clicked 'up' again it went to 'My Computer' and did it's crawling through molasses thing again.
Also, if I right click on something and my mouse hovers over the 'send to' item, I have to wait a couple of minutes before anything happens.
**end update**
Do any of you gurus have any suggestions? I really need to fix this asap.
I thank you so much in advance
David
My computer has been freezing lately, probably some connection on the motherboard. I think I fixed that part of it, but...
During one session, it froze a number of times very quickly. During reboots, during ad-aware and virus checking sessions, etc.
It seems that now anything in the explorer *process* is verrrrrryyyyyy slow. Sys tray refreshes are slow, taskbar refreshes are slow, opening the start panel, opening windows explorer.exe (it loads quickly, but navigation is painful).
All ad-aware, spy-bot, virus scans are negative and I've used CCleaner.
Applications seem to be running well, but if I use an open/save dialog box and try navigating somewhere, it slows down. Very slow. Go make a sandwich and a cup of coffee slow.
I tried to set a restore point to a date prior to this all happening, but it didn't help. Same problems.
I REALLY don't want to have to re-install the OS, but what other options are there? Is there a way to "re-tune" the explorer process?
Is there anything I can check in the registry, are there any proggies which can do this? Does the system recovery option in the disk handle this?
**update** I just updated FastOne viewer and winamp and the installations were flawless. However, when winamp fired up, I can't do anything with it. Clicking the playlist button did nothing, media library same thing. Can't even move it around the desk top. Have no idea if this has anything to do with my problem or if winamps messed up.
Hope this isn't too much information
I dl'd something using Firefox and when it was done I clicked "open folder". Explorer came right up (I performed those updates mentioned above) and while I had explorer going, I clicked the 'up' button and explorer moved up one folder level. I did this all the way up that one drive. When I clicked 'up' again it went to 'My Computer' and did it's crawling through molasses thing again.Also, if I right click on something and my mouse hovers over the 'send to' item, I have to wait a couple of minutes before anything happens.
**end update**
Do any of you gurus have any suggestions? I really need to fix this asap.
I thank you so much in advance
David
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werewolf
Reply #22 Friday, October 27, 2006 10:36 PM
Reply #22 Friday, October 27, 2006 10:36 PM
i copied that version straight from the zone alarm free 'about' screen
yrag
Reply #23 Friday, October 27, 2006 10:43 PM
Reply #23 Friday, October 27, 2006 10:43 PM
Oh my......... 
OK, one thing at a time. Turn off the ZA firewall (engage Windows). System Normal?
OK, one thing at a time. Turn off the ZA firewall (engage Windows). System Normal?
werewolf
Reply #24 Friday, October 27, 2006 10:43 PM
Reply #24 Friday, October 27, 2006 10:43 PM
ok...i see that there is an update available...but not going there unless you say so
werewolf
Reply #27 Friday, October 27, 2006 10:51 PM
Reply #27 Friday, October 27, 2006 10:51 PM
none currently active, but normally
avg free
za free
not sure if you mean these also ?
ccleaner
ad-aware
spybot s&d
hijack this
avg free
za free
not sure if you mean these also ?
ccleaner
ad-aware
spybot s&d
hijack this
yrag
Reply #28 Friday, October 27, 2006 10:57 PM
Reply #28 Friday, October 27, 2006 10:57 PM
They should be fine as long as you didn't go nuts with CCleaner and S&D Teatimer isn't running. This ZA install version is problematic. Do a clean un-install and then install this: WWW Link
'Clean un-install'
Download and save newest ZA build to disk.
Start/ Zone Labs/ right click Uninstall Zone Labs Security. Change target to: "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /c (copy and paste). Apply, exit and then click on Uninstall Zone Labs Security.
On the prompt, click yes to clean uninstall.
On the prompt, reboot into Safe Mode.
Click on saved ZA download and install. Follow prompts.
On Reboot prompt, boot into normal Windows.
'Clean un-install'
Download and save newest ZA build to disk.
Start/ Zone Labs/ right click Uninstall Zone Labs Security. Change target to: "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /c (copy and paste). Apply, exit and then click on Uninstall Zone Labs Security.
On the prompt, click yes to clean uninstall.
On the prompt, reboot into Safe Mode.
Click on saved ZA download and install. Follow prompts.
On Reboot prompt, boot into normal Windows.
werewolf
Reply #29 Friday, October 27, 2006 11:32 PM
Reply #29 Friday, October 27, 2006 11:32 PM
ok..new version installed...problem remains.
I don't know if this helps or not but the first sign of trouble is the windows boot screen, the one with the animated little progress bar, it takes way to long to get past that.
Once that screen does go away, the screen stays blank for too long before it gets to the user sign in screen and again too long after I type in my password and hit enter
I don't know if this helps or not but the first sign of trouble is the windows boot screen, the one with the animated little progress bar, it takes way to long to get past that.
Once that screen does go away, the screen stays blank for too long before it gets to the user sign in screen and again too long after I type in my password and hit enter
yrag
Reply #30 Friday, October 27, 2006 11:40 PM
Reply #30 Friday, October 27, 2006 11:40 PM
Windows is trying to find something...
Couple of things:
Is the time and date correct?
Look in Taskmanager and see if imapi is running (make sure there's no disk in)
Look in Administrative Tools/ Events.....any errors?
Couple of things:
Is the time and date correct?
Look in Taskmanager and see if imapi is running (make sure there's no disk in)
Look in Administrative Tools/ Events.....any errors?
basj
Reply #31 Friday, October 27, 2006 11:56 PM
Reply #31 Friday, October 27, 2006 11:56 PM
I don't know if this will help..but...it happened to me...
1) try to take off all the internal removeable hardware cards /sound card/modem card and boot see if this help. If its build in type...disable it while in BIOS mode.
2) If its solve the slow problem then probably the hardware fault. If not ... ;(
1) try to take off all the internal removeable hardware cards /sound card/modem card and boot see if this help. If its build in type...disable it while in BIOS mode.
2) If its solve the slow problem then probably the hardware fault. If not ... ;(
werewolf
Reply #32 Saturday, October 28, 2006 12:00 AM
Reply #32 Saturday, October 28, 2006 12:00 AM
time and date are correct
imapi is not running
the only errors logged in application, system, aceeventlog had to do with the machine being in safe mode.
imapi is not running
the only errors logged in application, system, aceeventlog had to do with the machine being in safe mode.
yrag
Reply #33 Saturday, October 28, 2006 12:03 AM
What was that?
Reply #33 Saturday, October 28, 2006 12:03 AM
| probably some connection on the motherboard. I think I fixed that part of it, |
What was that?
yrag
Reply #34 Saturday, October 28, 2006 12:04 AM
Reply #34 Saturday, October 28, 2006 12:04 AM
BTW Dave...your computer is starting to piss me off......... 
werewolf
Reply #35 Saturday, October 28, 2006 12:07 AM
Reply #35 Saturday, October 28, 2006 12:07 AM
lol...sorry. I'm getting a little ticked of too.
I pulled out all the cards of any kind, memory, video, pci, etc, cleaned off the connectors with alcohol, reseated everything.
I pulled out all the cards of any kind, memory, video, pci, etc, cleaned off the connectors with alcohol, reseated everything.
werewolf
Reply #37 Saturday, October 28, 2006 12:13 AM
Reply #37 Saturday, October 28, 2006 12:13 AM
corky had a good idea with the list of processes and services running in safe mode. write 'em all down, then boot normally and disable all except those from safe mode, reboot and start enabling one at a time.
a copy of black vipers site seems to be here now: WWW Link
however, i'm not doing that until you've given up LOL
a copy of black vipers site seems to be here now: WWW Link
however, i'm not doing that until you've given up LOL
yrag
Reply #39 Saturday, October 28, 2006 12:19 AM
Reply #39 Saturday, October 28, 2006 12:19 AM
OK...how about unplugging the external stuff? USB printer, cam, external drives? If you can snap a shot of Taskmanager processes running and post it, I'll tell you what shouldn't be there (if anything). What is your video card and what version of drivers did you install?
werewolf
Reply #40 Saturday, October 28, 2006 12:29 AM
Reply #40 Saturday, October 28, 2006 12:29 AM
no usb printer, no cameras, no external drives.
only mouse (usb) and keyboard (ps2) are connected at the moment. USB is a PCI USB 2.0 card.
Also, no extras running...no stardock apps
am running in windows classic. oh the humanity.
ATI Radeon ViVo 64m ddr, which is like a 7200. installed catalyst 6.5 for the 7200
only mouse (usb) and keyboard (ps2) are connected at the moment. USB is a PCI USB 2.0 card.
Also, no extras running...no stardock apps
am running in windows classic. oh the humanity.ATI Radeon ViVo 64m ddr, which is like a 7200. installed catalyst 6.5 for the 7200
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Reply #21 Friday, October 27, 2006 10:35 PM