Submission dissapears?
Whats going on?
Thursday, October 12, 2006 by silkshadow | Discussion: WinCustomize Site Issues
So I submitted 3 items. All 3 were in the "awaiting". Two got through
today and I recieved an email about them. The third has dissapeard! I
got no email, and its gone from my gallery. Whats going on?
silkshadow
Reply #2 Friday, October 13, 2006 1:12 AM
Reply #2 Friday, October 13, 2006 1:12 AM
Thanks for the reply!
However, if my OD tiles got through on quality, I seriously doubt that my rainlendar skins got rejected for quality as I spent 4x the time on them as I did on the OD tiles. Judge for yourself http://www.deviantart.com/deviation/41218765/.
In any event, I think that's extremely disrespectful of wincustomize to not even acknowledge a submission, rejected or otherwise. I don't understand, if they treat skinners so, why anyone submits here? People donating their time to create stuff for free and don't even get an acknowledgment form the site that profits from their creation?!
I will assume its a bug in the site and resubmit. If I don't get even an acknoledgement this time, I'm pulling my skins from here and never submitting here again.
However, if my OD tiles got through on quality, I seriously doubt that my rainlendar skins got rejected for quality as I spent 4x the time on them as I did on the OD tiles. Judge for yourself http://www.deviantart.com/deviation/41218765/.
In any event, I think that's extremely disrespectful of wincustomize to not even acknowledge a submission, rejected or otherwise. I don't understand, if they treat skinners so, why anyone submits here? People donating their time to create stuff for free and don't even get an acknowledgment form the site that profits from their creation?!
I will assume its a bug in the site and resubmit. If I don't get even an acknoledgement this time, I'm pulling my skins from here and never submitting here again.
aufisch
Reply #3 Friday, October 13, 2006 1:32 AM
Reply #3 Friday, October 13, 2006 1:32 AM
I believe uploading is currently not working the way it should. There are severeal threads reporting problems floating around right now.
Hang in there; your Rainy looks really cool, and unless the zip was corrupted or the skin didn't work, I don't see a reason why it should not have been accepted. I really think it was a bug in the system.
Hang in there; your Rainy looks really cool, and unless the zip was corrupted or the skin didn't work, I don't see a reason why it should not have been accepted. I really think it was a bug in the system.
Fairyy~
Reply #4 Friday, October 13, 2006 1:37 AM
Thats being rather silly - your not the only one with a rainlendar in the queue.
If you read other threads you'd see that sometimes uploads get messed up. I have ALWAYS recieved and email from Moderation -accepted - rejected - or told to reupload.
Reply #4 Friday, October 13, 2006 1:37 AM
| I will assume its a bug in the site and resubmit. If I don't get even an acknoledgement this time, I'm pulling my skins from here and never submitting here again. |
Thats being rather silly - your not the only one with a rainlendar in the queue.
If you read other threads you'd see that sometimes uploads get messed up. I have ALWAYS recieved and email from Moderation -accepted - rejected - or told to reupload.
silkshadow
Reply #5 Friday, October 13, 2006 1:59 AM
Reply #5 Friday, October 13, 2006 1:59 AM
Thanks! I just resubmitted because it really has to be a bug in the system. Its impossible for a site that profits from the work of submitters to treat a submission with disprespect like:
I mean that's just deleteing the submission without even an acknoledgement. Like its garbage. No matter how it looks, someone took time to actually make it and thought it was good, and it should be treated with respect.
I did a seach before I posted and didn't find anything. That info should be in a sticky. Thanks! and
Thank you!
| I've had a few rejections over the years, and haven't rec'd an email. |
I mean that's just deleteing the submission without even an acknoledgement. Like its garbage. No matter how it looks, someone took time to actually make it and thought it was good, and it should be treated with respect.
| I believe uploading is currently not working the way it should. There are severeal threads reporting problems floating around right now. |
I did a seach before I posted and didn't find anything. That info should be in a sticky
. Thanks! and| Hang in there; your Rainy looks really cool, and unless the zip was corrupted or the skin didn't work, I don't see a reason why it should not have been accepted. I really think it was a bug in the system. |
Thank you!
Jafo
Reply #6 Friday, October 13, 2006 3:59 AM
Reply #6 Friday, October 13, 2006 3:59 AM
| I did a seach before I posted and didn't find anything. |
It's only just been perceived as a problem....with uploads.
When it comes to rejections and/or not receiving emails.... actual skins are only rejected if there is a specific issue with them...eg they do not work...they are rips...or the upload failed in some way.
Wallpapers are generally the exception and 'may' be rejected without reason/email sent as 'quality' is more of an issue and in the past moderators have been inundated with quite unpleasant responses to rejection emails. The vileness of the few affects the many as now it's uncommon to receive a rejection email for walls.
At the moment re-submit emails due to upload failure won't be going out...not until the bug is sorted first...
silkshadow
Reply #7 Friday, October 13, 2006 7:50 AM
Reply #7 Friday, October 13, 2006 7:50 AM
Thank you for your reply, Jafo!
I didn't realize that rejection/acceptance emails come from an actual address. It sucks that some some people can't take criticism. That, however, shouldn't be a detriment to people who maybe need some guidance and, frankly, all subs need to be treated to the very least level of respect which is an acknowledgement of: "well thank you for contributing your efforts to our community, but your submission doesn't meet with our needs".
I have a real easy solution. Have the rejection emails be sent from a bot forwarder which just bounces replies back to the sender. Its real easy to set that up.
| The vileness of the few affects the many as now it's uncommon to receive a rejection email for walls. |
I didn't realize that rejection/acceptance emails come from an actual address. It sucks that some some people can't take criticism. That, however, shouldn't be a detriment to people who maybe need some guidance and, frankly, all subs need to be treated to the very least level of respect which is an acknowledgement of: "well thank you for contributing your efforts to our community, but your submission doesn't meet with our needs".
I have a real easy solution. Have the rejection emails be sent from a bot forwarder which just bounces replies back to the sender. Its real easy to set that up.
Jafo
Reply #8 Friday, October 13, 2006 9:53 AM
Reply #8 Friday, October 13, 2006 9:53 AM
| I have a real easy solution. Have the rejection emails be sent from a bot forwarder which just bounces replies back to the sender. Its real easy to set that up. |
And having a bot handle submission rejections rather than a 'real' person doing so is more 'respectful' exactly how?...
Zoomba
Reply #9 Friday, October 13, 2006 10:11 AM
Reply #9 Friday, October 13, 2006 10:11 AM
Actually, automatic generic rejection emails sent to anyone who has a submission rejected. It is from a bot, it doesn't have a return address that makes it to a human being. Moderators have the additional option of sending a second, more specific email with an explanation if they so choose. This is why often people will see two rejection emails from WinCustomize.
Also, sometimes the rejections get flagged as spam on the user-end. In that case, there's little we can do to solve the problem.
Lantec
Reply #10 Friday, October 13, 2006 10:13 AM
Wouldn't make it past any decent spam filter either.
Reply #10 Friday, October 13, 2006 10:13 AM
| I have a real easy solution. Have the rejection emails be sent from a bot forwarder which just bounces replies back to the sender. Its real easy to set that up. |
Wouldn't make it past any decent spam filter either.
silkshadow
Reply #11 Saturday, October 14, 2006 2:51 AM
Reply #11 Saturday, October 14, 2006 2:51 AM
Sorry, I think you are misunderstanding me. I said a bot forwarder. Meaning a SMTP server setup to forward emails (from a human) and stamp them with a bot's address. My company has set up many of these and they are easy to do. The ones we set up are more advanced allowing the sever to recieve replies and forward them back to the originating emailer. But that is not even what I am suggesting here as that is not needed. So it is extremely easy to do. The spam issue is a non-issue. If its set up right, the emails will not be tagged as spam. None of the similar setups we have done gets stuck in spam filters unless they are setup with the filter-everything-except-from-known-senders-type.
Jafo
Reply #13 Tuesday, October 24, 2006 9:43 AM
Reply #13 Tuesday, October 24, 2006 9:43 AM
Cindi...it was never lost.....at least it didn't take any finding....'twas in the queue where it was supposed to be...
_02
Reply #14 Tuesday, October 24, 2006 2:14 PM
Reply #14 Tuesday, October 24, 2006 2:14 PM
Thanks Jafo. I think I'm having problems here! lol!! It showed in the queue for me until late last night around midnight and then it was gone. It even was gone off my stats page as a category I have entered skins for. I also have disappearing comments. I have taken a thread out on the matter and hope it hasn't disappeared too! 
windoe
Reply #15 Tuesday, October 24, 2006 2:33 PM
Reply #15 Tuesday, October 24, 2006 2:33 PM
I had some problems too, on my first rainy submission a few weeks ago.(Disap and no rejection mail)
I found help by Fairyy who contacted a moderator.
Now it seems to work perfectly
I found help by Fairyy who contacted a moderator.
Now it seems to work perfectly
Fairyy~
Reply #16 Wednesday, October 25, 2006 2:06 PM
Fuzzy fixed it - i only forwarded your problem
Reply #16 Wednesday, October 25, 2006 2:06 PM
| I found help by Fairyy who contacted a moderator. |
Fuzzy fixed it - i only forwarded your problem
Fairyy~
Reply #17 Wednesday, October 25, 2006 2:07 PM
Reply #17 Wednesday, October 25, 2006 2:07 PM
I have no problems - I also have nothing in the Queue - much less stressful - btw .
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Reply #1 Thursday, October 12, 2006 6:41 AM
You don't always get a rejection email, I believe.
I've had a few rejections over the years, and haven't rec'd an email. I just move on and make something else, whilst trying to improve my work at the same time.
Hope that clears it up a little for you.