bought OD, but no propagation onto this site

Monday, July 31, 2006 by winaje | Discussion: WinCustomize Site Issues

Hi, I bought Object Desktop about a week ago, using the same email address as used on this site.  However, the details have not propagated across, and I still have a 20 MB download limit.

How long does it normally take to update this site?  Anything I can do apart from wait?

TIA, Will
Bichur
Reply #1 Monday, July 31, 2006 8:47 PM
go to 'my account' and 'cross reference with your Stardock account'
winaje
Reply #2 Tuesday, August 1, 2006 1:47 AM
Thank you for your reply. That was the first thing that I did (should have noted that above) but the email address used here is the same email address used for the purchase, as I said above. All I get is a warning saying that I have used the same address, and the section below that states that the information will propagate across, as also mentioned in the original post.

So I'm not sure what to do.

Will
Bichur
Reply #3 Tuesday, August 1, 2006 1:52 AM
you're showing as:

Access Class: Citizen (1)
User Level: CurrentCustomer (4)

log out, close WC, clear your temp files and cookied, come back an log in and check
Cavan1
Reply #4 Tuesday, August 1, 2006 4:46 AM
Access Class: Citizen (1)
User Level: CurrentCustomer (4)


Yep, that is what I see.
Fairyy~
Reply #5 Tuesday, August 1, 2006 5:28 AM

UserID: 2557332
Member Since: 7/25/2006 9:37:07 PM
Last Visited: 8/1/2006 2:16:29 AM
Access Class: Citizen (1)
User Level: CurrentCustomer (4)

Your showing as level 4 so you've done everything right. Im sure its just a matter of the site catching up. Did you clear your temp files and cookies like Bichur said to do then relog in ?
KarmaGirl
Reply #6 Tuesday, August 1, 2006 11:50 AM
I only see your current account having downloaded 3 megs, so I'm not sure what is happening.  Please delete your WinCustomize cookies.  Log off, close your browser, then load your browser and log back in.  If that does not solve it, please let us know.
T-Man
Reply #7 Tuesday, August 1, 2006 12:43 PM
winaje, please post the exact message you are getting in regards to the download limit because you should not be getting any limits right now.

Please login to comment and/or vote for this skin.

Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:

  • Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
  • Access to a great community, with a massive database of many, many areas of interest.
  • Access to contests & subscription offers like exclusive emails.
  • It's simple, and FREE!



web-wc01