"Stardock MCP not found"

Monday, May 22, 2006 by AiTakahashi | Discussion: DesktopX

I'm getting this message when I try to load one of several different DesktopX themes :



I'm sure you've heard about this before... any idea how to fix it?
First Previous Page 2 of 2 Next Last
AiTakahashi
Reply #21 Thursday, June 1, 2006 3:20 AM
Sigh... I'm really getting to the end of my tether now. I received an email on Tuesday from TravisG (tech support), suggesting I uninstall and reinstall everything, and verify everything by using odnt_zapper, which he gave me a link for. I did this, and after ensuring there was nothing left, I reinstalled SDC, DX, WB, IP, and TM, rebooted and tried to load one of the troublesome DX themes. Same problem, only now I seem to have inherited the "black menu = you're a thief" problem. How the hell did that happen?!? Since buying this software on 20-5-06, I'd never had that problem, but now, since uninstalling and reinstalling; I do. ...or rather, did...

I decided to uninstall the whole damn thing, again, and also, after running the zapper, I gutted every single reference of the software(s) from the registry, and I do mean everything. It took me over an hour, and there were a staggering number of entries left in there, even after a complete uninstall. Anyway, after having done this, I re-booted, and re-downloaded everything again, reinstalled SDC, DX, WB, IP, and TM, and tried again. Yup, you guessed it - "Stardock MCP not found or wrong version. Systray support disabled." Also, the three culprit files are still absent from my system.

I'm afraid my patience reserves are running low.
kepinel
Reply #22 Thursday, June 1, 2006 11:24 AM
Just as I thought...threaten their wallet and results will be had! When I told them I wanted my money back, I was immediately put through to tech-support where a weblink was emailed to me.

The provided link works perfectly, installs ALL of the required files, and resolves the Systray MCP error.

So by now your asking OK so what’s the link already. Well here it is…

http://sd.stardock.com/mcp_102.exe
AiTakahashi
Reply #23 Thursday, June 1, 2006 2:04 PM
Yeehah!

Finally - it works...

Thanks kepinel, and whoever in tech-support compiled that exe, and to all others who offered suggestions.

...and it looks like my latest uninstall/reinstall solved the black menus problem. So far.



Now the hard part - deciding which of the super-cool desktop replacements to customise and keep using.
Chris TH
Reply #24 Thursday, June 1, 2006 11:09 PM
Just as I thought...threaten their wallet and results will be had! When I told them I wanted my money back, I was immediately put through to tech-support where a weblink was emailed to me.


I don't know if I'd be so smug - you haven't solved the cause of the problem. To me it looks like you've been given a workaround. Next time SDC updates it could well break again until you work out why your (and admittedly suddenly quite a few others) have this problem.

There must be a common denominator (such as a firewall or antivirus). I seem to recall getting a false positive on one or more of the MCP files in the past, particularly because the startup method uses the WinLogon keys in the registry. Do you have an entry under: HKLM\Software\Microsoft\Windows NT\Current Version\WinLogon\Notify\MCPClient ? If not then it's a possibility an antivirus program blocked it and also the files referred to.


Posted via WinCustomize Browser/Stardock Central
Bichur
Reply #25 Thursday, June 1, 2006 11:26 PM
hmmm...

maybe I'll stick with 2.29.370 build 115
Chris TH
Reply #26 Thursday, June 1, 2006 11:29 PM

maybe I'll stick with 2.29.370 build 115


That was around where I had all the problems!

Since about 2.30, things have been good!


Posted via WinCustomize Browser/Stardock Central
Bichur
Reply #27 Thursday, June 1, 2006 11:33 PM
mine still hasn't told me of any updates.

still haven't gotten around to a restore previous to see if that will allow the update to show.

got your #11 saved, just in case...(i know you wanna know if it works )
Chris TH
Reply #28 Friday, June 2, 2006 1:58 AM
mine still hasn't told me of any updates.


This happened to me from time to time also. I ended up reinstalling the deault SDC & letting it update.

got your #11 saved, just in case


Please understand this is untested and totally theoretical!

The link above in #22 is the brut force workaround for the systemtray issues, if that's what your problem is...


Posted via WinCustomize Browser/Stardock Central
vicster
Reply #29 Friday, June 2, 2006 6:16 AM
For info, I tried the suggestion at #11 but no luck there

Tried the link in #22 and all is working ok now and the files are where they should be
RafeUsmc
Reply #30 Saturday, June 3, 2006 5:01 PM
#22 by Citizen kepinel
THANK YOU


Posted via WinCustomize Browser/Stardock Central
Wodan_Asason
Reply #31 Thursday, June 8, 2006 6:13 PM
The link to that file no longer works =[
ZubaZ
Reply #32 Thursday, June 8, 2006 6:28 PM
Worked for me.
Try right-clicking and saving.


Posted via WinCustomize Browser/Stardock Central
Bichur
Reply #33 Thursday, June 8, 2006 6:36 PM
The link to that file no longer works


if you tried it from Stardock, those forums don't link underscores.

The "_102.exe" is part of the link

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