Subscription problem
Sunday, May 21, 2006 by RedBuzzard | Discussion: Stardock Software
I just renewed my subscription last night and now I get ads and when I click on the subscriber resources link I get this message:
Your Wincustomize subscription is not currently active.
Your WinCustomize Subscription has expired on 1/1/1900.
To continue to receive the benefits of your WinCustomize Subscription Click Here to renew your subscription for 1 year.
Any ideas???
Your Wincustomize subscription is not currently active.
Your WinCustomize Subscription has expired on 1/1/1900.
To continue to receive the benefits of your WinCustomize Subscription Click Here to renew your subscription for 1 year.
Any ideas???
Bichur
Reply #3 Sunday, May 21, 2006 1:38 PM
Reply #3 Sunday, May 21, 2006 1:38 PM
I was getting the email/password is invalid and you need to subscribe messages when signing in today at the maim page. went to the forum page and signed in and it worked.
RedBuzzard
Reply #4 Sunday, May 21, 2006 2:39 PM
Reply #4 Sunday, May 21, 2006 2:39 PM
I wish it was that easy Bichur. 
but, this started hapening yesterday and has been constant ever since then. I don't think WC and Stardock have their servers set up to know when somebody has renewed and it has to be put in manually. Thats progress for ya huh. Anyway, I guess I'll just have to wait til monday. I can't even do the cross reference thing because I used the same email addy that I use here for my purchase of OD and WC subscriptions.
but, this started hapening yesterday and has been constant ever since then. I don't think WC and Stardock have their servers set up to know when somebody has renewed and it has to be put in manually. Thats progress for ya huh. Anyway, I guess I'll just have to wait til monday. I can't even do the cross reference thing because I used the same email addy that I use here for my purchase of OD and WC subscriptions.
ZubaZ
Reply #8 Sunday, May 21, 2006 9:41 PM
Reply #8 Sunday, May 21, 2006 9:41 PM
I'd wait until business hours on Monday (Central time). Stardock does have weekends off. 
Yarlen
Reply #9 Monday, May 22, 2006 9:05 AM
Reply #9 Monday, May 22, 2006 9:05 AM
Greetings - If this is still occurring, please email [email protected] and they'll be able to sort you out.
ZubaZ
Reply #14 Tuesday, May 23, 2006 7:43 AM
Did you get an automated reply? Otherwise you or they might have flagged a response as spam.
Reply #14 Tuesday, May 23, 2006 7:43 AM
| Been there, did that. |
Did you get an automated reply? Otherwise you or they might have flagged a response as spam.
RedBuzzard
Reply #15 Tuesday, May 23, 2006 3:24 PM
Reply #15 Tuesday, May 23, 2006 3:24 PM
No, no response. I have my spam go to my junk mail folder but not deletes right away and it wasn't in there either. It's been 4 days now and I'm getting kinda miffed. I know they're working on the new server but, come on, this is a bit rediculous.
RedBuzzard
Reply #16 Tuesday, May 23, 2006 3:25 PM
Reply #16 Tuesday, May 23, 2006 3:25 PM
No, no response. I have my spam go to my junk mail folder but not deletes right away and it wasn't in there either. It's been 4 days now and I'm getting kinda miffed. I know they're working on the new server but, come on, this is a bit rediculous. I also took out a support ticket at Stardock and nothing there either.
OOPS, Double post.
OOPS, Double post.
ZubaZ
Reply #17 Tuesday, May 23, 2006 4:37 PM
Reply #17 Tuesday, May 23, 2006 4:37 PM
Look yourself up at stardock.helpserve.com
If they got your email it should be recorded there.
If they didn't, give it a try.
You can also try to hit someone up on IRC. irc.stardock.com
If they got your email it should be recorded there.
If they didn't, give it a try.
You can also try to hit someone up on IRC. irc.stardock.com
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
Reply #1 Sunday, May 21, 2006 4:28 AM