The BIG server upgrade has arrived

This weekend should see some changes..

Thursday, April 13, 2006 by Frogboy | Discussion: WinCustomize News

T-man and his team have been updating the backend of WinCustomize.com a lot recently.  The site is now using ASP.NET 2.0 with the goal being to make WinCustomize able to handle more users at the same time.

What inevitably has happened throughout WinCustomize's history is that the site will get fast, more people will come, which will overwhelm the system, and then the site will seem slow and buggy and such.

In late 2004, we went up with "WC2K5" which dramatically increased the # of daily visitors.  But as a result, rather than the site being slow, you'd get "server too busy" or other errors.  We've been struggling along with this for quite a long time because WinCustomize just couldn't afford the servers/personnel to deal with it.

However, much of that changed this year with the release of Galactic Civilizations II. Stardock, the company that owns WinCustomize.com also makes that game (along with Object Desktop and a lot of other good stuff). The game has been a huge hit and has allowed us to buy a bunch of high end servers.

In early March, we did some server upgrades to deal with the serious problems we were running into due to the overall Stardock.net traffic increase from the release of GalCiv II.  We even had to take WinCustomize down for several hours over the course of a few days.  But with the revenue from GalCiv II, we can finally do a serious overhaul of our back end.

As of today, the major backend coding changes are largely completed.  This weekend we're installing over half a dozen new high end servers to help power WinCustomize's growth. 

Why? Because there's BIG things coming for the skinning world.  It may not have seemed that way lately right? Been a little quiet? That's because a lot of things are being worked on that you will see start to show up over the next year.  Windows Vista is coming, the Vista sidebar is coming, some really interesting new...things are coming, and WinCustomize will be supporting them all.  It's going to get very exciting very soon.

But rather have all this cool stuff happen and then have the site grind to a halt with flakey behavior, we're trying to get everything in place before hand.  By the end of next week, the full upgrades both to the server backend and the code should be in place.  At that point, the team will start to work on WC2K7 which will be a new overhaul to the front end of the site (what the site looks like, interface, features, etc.).  Good times!

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seldomseen
Reply #21 Thursday, April 13, 2006 9:35 PM
fudoshi
Reply #22 Thursday, April 13, 2006 9:47 PM
thank you brad
starkers
Reply #23 Thursday, April 13, 2006 10:11 PM
Firstly, congratulations to you and the Stardock team on your success with Galciv2, which helped pay for these upgrades, and may you have many, many more similar ones and better.

Yeah, WC has been running a bit buggy in recent times, but in my old age I've become too passive/complacent....no, too darned lazy to get impatient or frustrated with it, thus lacking the energy or desire to complain.

I figured, she'll be righ, mate....and sure enough, things are rocketing along now. Thanks to all at Stardock
fasterus
Reply #24 Friday, April 14, 2006 2:00 AM
For YEARS and YEARS you guys over there have ALWAYS had a SECOND rate server system which was always SLOW and undependable.Most likely cause you were too cheap to get the BEST and most POWERFUL you could buy.-- Old habits die hard and I'll bet any money that your new system will NOT do the job. Already I'm getting errors popping up going onto Win's web,telling me to refresh or start all over.Proofs in the pudding and I ain't seen no change. In fact it's even a little worse. Get someone in there who really knows what they're doing!---
ama02
Reply #25 Friday, April 14, 2006 2:32 AM
Everything seems to be working great on this end! Thanks to Stardock and Wincustomize!
Kupotek
Reply #26 Friday, April 14, 2006 3:42 AM
Everything running great here. Communicaton is key, and I wish other companies took your lead and followed suit! Right now the big one is and has been Microsoft.

Microsoft never has been good with upgrading software or making errors understandable to the public or remediable by the community.


Internet Explorer 7 is too little too late if you asked me. Poaching developers from Firefox to develop it even. The mozilla community has always been there for me with every little question, but where was Microsoft in the years I had IE problems? Nowhere to be found.
Hog56
Reply #27 Friday, April 14, 2006 3:43 AM
Hooray!!!
starkers
Reply #28 Friday, April 14, 2006 4:47 AM
Proofs in the pudding


How true! So fasterus, why not wait until the job's complete before making assumptions?

Most people are already reporting improvements.....and as Brad said, the major server upgrade will be happening over the weekend, so the real proof in the pudding won't be seen 'til next week.
c242
Reply #29 Friday, April 14, 2006 5:28 AM
Looking forward to the years to come with Stardock.
WOM
Reply #30 Friday, April 14, 2006 6:19 AM
It will be nice to put those errors behind us.   Does get frustrating having to log in many times a day.   Can't wait till the job is complete.
Kevin_C
Reply #31 Friday, April 14, 2006 7:31 AM
going onto Win's web


What exactly is Win's web? Ever thought that your problems may be just that your problems. Seeing as you don't contribute to this site by buying a membership I don't really see that you have any room to talk. Sure, you bought some software from SD, ok go get your content somewhere else if this site is so bad! Some people (I use that term loosely) never cease to amaze me!!

Good new Brad! Here's hoping we won't have another complete day of silence from WC for a long time to come.
ChapterHouse
Reply #32 Friday, April 14, 2006 11:24 AM
Wow, ok I already noticed a difference before I saw this thread. The skin update check in the WinCustomize Browser took less than a minute rather than the normal 15 minutes. It was so surprising that I knew something had to have changed. So I wasn't surprised to see this thread when I went searching. You are adding more servers over the weekend? Very nice indeed. It's looking great.

Posted via WinCustomize Browser/Stardock Central
aimzzz
Reply #33 Friday, April 14, 2006 11:29 AM
Zooming along this morning...
seldomseen
Reply #34 Friday, April 14, 2006 3:05 PM
Yep, rockin' here too!
WC/SD best ever
sweetasman01
Reply #35 Sunday, April 16, 2006 1:34 AM
Fantasic, only took me 1 try to get to this thread instead of the usual 15 tries
Robbie_Boy
Reply #36 Sunday, April 16, 2006 12:43 PM
Seem's better today can't wait till you've finished updating everything.

thank's guy's i know how stressfull it is updating thease things
Reppiks
Reply #37 Sunday, April 16, 2006 4:14 PM
Congrats on a job well done, and I'm glad it finally came about! The page load times have never been this good as long as I cam remember.
WebGizmos
Reply #38 Monday, April 17, 2006 2:43 PM
OK...did anything get done over the weekend? Because I haven't seen any real difference. Pages are still loading slow.
blazeaway
Reply #39 Monday, April 17, 2006 9:14 PM
YEP-!!! Just what I thought it would be. I don't see any changes here - especially in "SPEED". In fact Just getting in is if not just the same if not worse with error reports and pages that take longer to be 'done'. But you get used to it since it's been that way for "YEARS" and I doubt if you guys will ever get it right. Oh Well. What ever you spent - it wasn't enough but then it never is.
seldomseen
Reply #40 Monday, April 17, 2006 9:54 PM
Logged in...slower 'n mud...now fast as anywhere else on the web...if that means all of you are hard at work when the speed goes up and down...you're working waay past closing-time, must be ten or eleven p.m. there! Thanks! Don't forget to take some well-earned time for y'selves

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