Mmm. That better?
Can..you feel the speed tonight?
Wednesday, March 15, 2006 by Frogboy | Discussion: WinCustomize News
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Reply #82 Wednesday, March 22, 2006 5:10 PM
Is there any way to know when things will get back to normal?
Reply #83 Wednesday, March 22, 2006 8:30 PM
Reply #84 Wednesday, March 22, 2006 11:00 PM
| As an IT administrator for a company with over 10,000 users I think the slowness we see here is not acceptable |
I think that's where the comparison falls down in a neat little heap. Wincustomize.com has in excess of 2.4 Million registered Users. 10,000 is peanuts...
BTW....'freerider' [your term] would equate with what the [your] current status is. 2 years of subscriptions is commendable...but they were SUBSCRIPTIONS. They had a start and end date. Ongoing support of Wincustomize.com cannot be simply switched off one day and still be considered 'ongoing'.
I plan to continue to support Wincustomize.com, not just with my 'time' but also with monetary input - products/subscriptions, etc, because I plan to want to benefit from the site and it's ongoing presence, not get all wobbly and in a panic of disdain and malcontent when the ride gets bumpy for a while.
Think back to the site's inception....had we had the servers we now do you'd likely have got your downloads even BEFORE you clicked the button....but now there's so many more people/popularity....but unfortunately too many are still looking for a free ride.
Subscriptions are like a seasonal bus ticket. They enable you to go anywhere you wish....during that season....but they don't guarantee there won't be a bingle on the road ahead and an ensuing traffic jam...or the bus may be cancelled and you need to wait for a later one.
You can say..."bugger this... why buy a ticket when the bus doesn't always get me there? I can always just walk". And yes, you can always just walk....but with no ticket you likely will have to. Once the ticket's expired you'll be walking anyway....
Reply #85 Thursday, March 23, 2006 8:46 AM
If there are voiced concerns over the site not working as well as it should be with these new servers already functioning,then I should imagine that those concerns should be listened to with professionalism and understanding.
As, I wrote in my previous opinion, I suggested that people dont 'waste' their money..only to be put down as a freeloader. For myself there is a difference between 'spending' money and 'wasting' money.
I will gladly spend my money on something that is promoted as efficiently functioning better than a previous edition, version or state of time...if however,it is suggested or proven to have difficulties, I wont waste my money untill the situation has been rectified and is working at the potential to which it has been advertised.
This topic was put up to tell users that the new servers are now installed and that the majority of people (subcsribers and non-subscribers alike) should be experiencing a vast improvement. After reading through this forum before initially posting, I gathered that this was not the case...and considered subscribing at this time a 'waste' of my hard earned dollars.
When I see an improvement in the speed and the site functioning as it 'should' be, then I will feel more secure that in the future my dollars spent in support will be worthwhile.
Perhaps I should subscribe now, to try to support and make these improvements work smoothly, but with the belittlement by admin of my own concerns and the concerns of others, it just strenghthens my reslove NOT to subscribe until the promised results are at least experienced for a duration of time; where the majority current subscribers are considering their money well-spent.
If I, as a non-subcsriber, have no right to express my opinion here because of my status, and if I am to be belittled due to that status, I suggest that administration asks that only subscribers should place their opinions within this topic and that this be stated clearly within the topic title.
Reply #86 Thursday, March 23, 2006 10:37 AM
Just stop complaining, give Jafo a rest.
Reply #87 Thursday, March 23, 2006 3:22 PM
Reply #88 Thursday, March 23, 2006 6:07 PM
It's always interesting how responses to comments target excerpts from a person's post, rather than its message. It's not just semantics so I guess it's a human trait to want to be seen scoring points of some sort....
Frogboy posted this thread to evince responses regarding the site's restored speed.
What he gets instead is people vowing NOT to support the site because the issues of slowness, etc was due to an outside source and not something directly from the site's use itself.
Comments, opinions?....
Why not 'this damn thing is still bloody slow...pull your finger out and fix it'?
That'ds better than what amounts to "I will penalize this site for its [lack of] speed by withdrawing my contributions towards making it faster". That is hardly sensible as it only exacerbates the issue, and to the detriment of those still contributing.
Drop125 ....reread my post. there's a comment about "2 years subscriptions being commendable". That is an acknowledgement of your support, and again, 'freeloader' was your word, not mine....
Cybermessiah ...please, point to where an Admin is engaged in personal attack and/or flame. Clearly there is more than one interpretation of what constitutes those...
I think several people are still missing the point that it was/is the popularity/success of GalCivII that has enabled the purchase and installation of these new servers FOR Wincustomize.com's benefit.
If that means we all 'appear' to be sidelined here in deference to the Gamers on GalCiv then so be it. It's worth it.
If, however, the site is still slow, when the expectation is that it 'should not now be' then say so.
Complain to your hearts' content. But don't withdraw support to cut off your nose to spite your face. You'll be on a hiding to nothing. [and more cliches]....
Currently the site will still be experiencing the odd issue as coding is revised, etc. Nothing remains truly static for long.
But it's all good....
Reply #89 Friday, March 24, 2006 1:28 AM
| Why not 'this damn thing is still bloody slow...pull your finger out and fix it' |
I second that notion since this is exactly my opinion
I am also still annoyed (and have never received an answer to my questions)about the change that was implemented while moving to the new site (seems an eternity ago now). On the old site it used to be that subscribers where on their own dedicated server, this feature was taken away after the move. Why?.
In the "Development traffic jam!"-thread, Brad mentions that a similar feature will be implemented again.
| This I agree with totally. And in fact this is something we've started working on. In the future, if something like this occurs, there will be a button that lets us switch the site to subscriber only so bring down traffic. |
If the dedicated server for subscriber wasn't removed in the first hand, there would be less problems with frustrated subscribers who had never a completely working site (the new site has been fighting with bugs since day one). And even more important. There would be a really - and I mean really, really - good incentive to subscribe to the site.
My opinion is that there would have been more new subscribers (and that the subscription drive might have reached the 2000-head limit) if people know that they will get a fast and fully working site for their money.
Reply #90 Friday, March 24, 2006 11:59 AM
I've tried several times to post here but all I get is timeout errors 
I'll try again...
The new servers should be for subscribers only. A few days ago I renewed my OD subscription, and, because my e-mail had to change I was logged out of the site. The site was fairly nifty... until I logged in, then the lack of response and server errors returned. This needs sorting. Subscribers are the ones who support this site and should not have to suffer.
There will always be a small dedicated few who will support the site whatever. That few will not grow to many with the site as it is. If WinCustomize wants to expand its subscriber base then it needs to deliver QOS to those people. It's the only way to grow.
Reply #91 Friday, March 24, 2006 12:29 PM
Reply #92 Friday, March 24, 2006 3:32 PM
What I think all of us would appreciate is an ETA of when WC will be back to normal. I don't mean when all the behind the scenes programming or whatnot is done, but when we'll stop getting Server Errors and timeouts on a regular basis.
I'm not asking for a specific date, but at least a general timeframe. A couple more days? A week? Month?
Reply #93 Friday, March 24, 2006 4:16 PM
| What I think all of us would appreciate is an ETA of when WC will be back to normal. I don't mean when all the behind the scenes programming or whatnot is done, but when we'll stop getting Server Errors and timeouts on a regular basis. I'm not asking for a specific date, but at least a general timeframe. A couple more days? A week? Month? |
The thing is *Adamness* is that the site hasn't gotten "much" better since the move a few months ago as far as server errors and time outs, and now with the popularity of the "Vid Game" it has really gone downhill..
The new servers help but still during the day it is at a snails pace with connection errors left and right...
I understand that there is ALOT of traffic and I try not to complain at all about it, but C'mon guys..you know what they say about "Excuses" and I think people would prefer results at this point, especially some of the "Long" time subscribers...Of which I really am not one of, im only on my second subscription, but there are those that have been with WC since day 1 and they deal with the same issues as the rest of us..
Reply #94 Friday, March 24, 2006 5:10 PM
| I think people would prefer results at this point |
Of course people would like results, but in the meantime to quell some of the bad feelings around here, I think it would be a measure of good faith to put out a time table of what's going on around here.
Reply #95 Friday, March 24, 2006 7:38 PM
Reply #96 Friday, March 24, 2006 10:35 PM
Reply #97 Friday, March 24, 2006 11:23 PM
| Is it just me or is it getting slower??? I click on a link and can run down to the circle K and get a soda befor it opens the link. |
Thats the ticket, "Use it" Do the dishes, Laundry, change the oil on your car(s)...etc..
LoL...See there is a positive side to everything!!!
Reply #98 Wednesday, April 5, 2006 9:52 AM
*Also, in the last day or so, when I click on a skin, the new page displays a red "You are not authorized to comment..." note below the skin preview even tho I'm logged in...then I hit "comments" and I can blah to my heart's delight..
* now and then, when I click on a smily, here in a comment box, it doesn't always work...(there, it didn't work again..
... WHOA! hmm, it put all these at the end of the text and I just found them...maybe I just fatfingered the keyboard or maybe it's this Logitec cordless setup.)Enough drivel, no need to reply, let's see what this note looks like [pushes SUBMIT...]
----------------------------------------------- ------------------ ---------------------
**Server Error in '/' Application.
--------------------------------------------------------------------------------
Server Too Busy
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.HttpException: Server Too Busy
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[HttpException (0x80004005): Server Too Busy]
System.Web.HttpRuntime.RejectRequestInternal(HttpWorkerRequest wr) +149
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300
Reply #99 Wednesday, April 5, 2006 10:33 AM
probably due to maintenence and actually....
The site *Has* been getting better I admit, im getting fewer and fewer server errors and the load speeds are picking up..
Thanks guys!
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Reply #81 Wednesday, March 22, 2006 11:44 AM
Tried with Firefox, IE, on several different machines.... the real sad thing is that I noticed the slowdows the most right after I renewed my WinCustomize subscription.