BSOD on reboot
Sunday, August 26, 2007 by bobbyhundreds | Discussion:
I just got a new PC ,it's a HP A6085UK with Radeon X1650SE and Vista Home Premium.
Aero effects etc all work great and I started re-loading my Stardock stuff once I had completed set up.
There is a major problem with WindowBlinds though...every time I reboot I get BSOD and have to re-start from options given ( I chose 'start normally').
Here's my WB system info: (it looks to be installed ok)
Your computer has a Windows Experience Index base score of 4.2
Your Windows Graphics Experience score is 4.7
WindowBlinds version : WindowBlinds 6 (6.0 (beta build 36 x86 - Vista Edition))
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to Radeon X1650 SE
Wblind.dll 2007/08/07 11:43:20
Wbsrv.dll 2007/08/02 11:25:02
Wbconfig.exe 2007/08/02 11:25:47
Wbload.exe 2007/07/30 13:14:11
Wbhelp.dll 2007/07/24 10:21:07
Tray.dll 2007/07/24 10:21:49
Wbload.dll 2007/07/24 10:33:56
I really don't know what to do.Should I be contacting HP? I did consider this but the problem only occurs when I load WindowBlinds.
Thanks in advance.
Aero effects etc all work great and I started re-loading my Stardock stuff once I had completed set up.
There is a major problem with WindowBlinds though...every time I reboot I get BSOD and have to re-start from options given ( I chose 'start normally').
Here's my WB system info: (it looks to be installed ok)
Your computer has a Windows Experience Index base score of 4.2
Your Windows Graphics Experience score is 4.7
WindowBlinds version : WindowBlinds 6 (6.0 (beta build 36 x86 - Vista Edition))
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to Radeon X1650 SE
Wblind.dll 2007/08/07 11:43:20
Wbsrv.dll 2007/08/02 11:25:02
Wbconfig.exe 2007/08/02 11:25:47
Wbload.exe 2007/07/30 13:14:11
Wbhelp.dll 2007/07/24 10:21:07
Tray.dll 2007/07/24 10:21:49
Wbload.dll 2007/07/24 10:33:56
I really don't know what to do.Should I be contacting HP? I did consider this but the problem only occurs when I load WindowBlinds.
Thanks in advance.
bobbyhundreds
Reply #3 Sunday, August 26, 2007 6:39 PM
Reply #3 Sunday, August 26, 2007 6:39 PM
Hi Neil,
I have a few:
Freecom external HDD,
iPod Dock,
HP Remote Sensor (for remote control),
HP Receiver (for wireless keyboard and mouse).
Thanks for getting back to me.
I have a few:
Freecom external HDD,
iPod Dock,
HP Remote Sensor (for remote control),
HP Receiver (for wireless keyboard and mouse).
Thanks for getting back to me.
bobbyhundreds
Reply #5 Monday, August 27, 2007 5:52 AM
Reply #5 Monday, August 27, 2007 5:52 AM
Hi PurrBall 
Unplugged remote sensor,reloaded wb6beta,rebooted and............ yesssssss!no more bsod!!
Thanks so much for your help,I was starting to think I needed to get a replacement from HP(or worse,not be able to use WindowBlinds!
) so this is a great relief.
Thanks Neil aswell for the pointer.
This forum is the most reliable source of help and info I have yet to find on the WWW.
Wheew! off to play with my new PC now. 
Unplugged remote sensor,reloaded wb6beta,rebooted and............ yesssssss!no more bsod!!Thanks so much for your help,I was starting to think I needed to get a replacement from HP(or worse,not be able to use WindowBlinds!
) so this is a great relief. Thanks Neil aswell for the pointer.
This forum is the most reliable source of help and info I have yet to find on the WWW.
Wheew! off to play with my new PC now.
Christopher Robin
Reply #6 Monday, August 27, 2007 10:37 AM
Reply #6 Monday, August 27, 2007 10:37 AM
Are USB devices a common cause of the frequent BSOD's with WB? Ever since I switched to Vista, I am unable to run WB. I tried version 5 and over the last weekend I thought I would give version 6 a try, but I still receive numerous BSODs. They usually list an issue with win32k.sys. As far as USB devices are concerned, I have a Logitech G5 Laser Mouse, a Logitech G15 Keybourd, and 2 Linksys EtherFast 10/100 USB NICs.
Thanks for any input.
Thanks for any input.
bobbyhundreds
Reply #7 Monday, August 27, 2007 11:55 AM
Reply #7 Monday, August 27, 2007 11:55 AM
My bsod listed win32k.sys issues too CRobin,so maybe it is a common problem with usb devices.I have limited experience of this but maybe someone else can help.
Christopher Robin
Reply #8 Tuesday, August 28, 2007 10:10 AM
Reply #8 Tuesday, August 28, 2007 10:10 AM
Yesterday I reinstalled WB6 and checked the "allow this service to interact with the desktop" option. WB worked yesterday, but today when I booted my system up, I got the BSOD again. Here is my system information.
Windows Vista (TM) Home Premium
Build 6000.vista_rtm.061101-2205
Your computer has a Windows Experience Index base score of 5.5
Your Windows Graphics Experience score is 5.9
WindowBlinds version : WindowBlinds 6 (6.0 (beta build 36 x86 - Vista Edition))
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2005FPW (Digital)) 1 is attached to NVIDIA GeForce 8600 GTS
Wblind.dll 2007/08/07 11:43:20
Wbsrv.dll 2007/08/02 11:25:02
Wbconfig.exe 2007/08/02 11:25:47
Wbload.exe 2007/07/30 13:14:11
Wbhelp.dll 2007/07/24 10:21:07
Tray.dll 2007/07/24 10:21:49
Wbload.dll 2007/07/24 10:33:56
And here is the BSOD information.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 984C5881
BCP3: 9EDE7C04
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
One would wonder if the devs are even looking into this.
Windows Vista (TM) Home Premium
Build 6000.vista_rtm.061101-2205
Your computer has a Windows Experience Index base score of 5.5
Your Windows Graphics Experience score is 5.9
WindowBlinds version : WindowBlinds 6 (6.0 (beta build 36 x86 - Vista Edition))
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2005FPW (Digital)) 1 is attached to NVIDIA GeForce 8600 GTS
Wblind.dll 2007/08/07 11:43:20
Wbsrv.dll 2007/08/02 11:25:02
Wbconfig.exe 2007/08/02 11:25:47
Wbload.exe 2007/07/30 13:14:11
Wbhelp.dll 2007/07/24 10:21:07
Tray.dll 2007/07/24 10:21:49
Wbload.dll 2007/07/24 10:33:56
And here is the BSOD information.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 984C5881
BCP3: 9EDE7C04
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
One would wonder if the devs are even looking into this.
bobbyhundreds
Reply #9 Tuesday, August 28, 2007 10:32 AM
Reply #9 Tuesday, August 28, 2007 10:32 AM
I would hope they are CRobin.By the way that's the exact message I got when I got the bsod.
It's extremely frustrating as my pc is new and I can't use the remote control for the media centre feature due to the fact that the remote sensor has to be unplugged to prevent bsod on reboot.
So basically I have a new pc which I can't use in it's full glory...unless I dump WindowBlinds.
As soon as I stated in this thread which USB devices were plugged in PurrBall knew what to do,so I can only assume that the SD devs do too.
A comment from them would go some way to allaying my disappointment at the moment.Or am I just supposed to accept that features on the new pc will remain unuseable if I wish to continue with WindowBlinds.
Stardock...over to you.
It's extremely frustrating as my pc is new and I can't use the remote control for the media centre feature due to the fact that the remote sensor has to be unplugged to prevent bsod on reboot.
So basically I have a new pc which I can't use in it's full glory...unless I dump WindowBlinds.
As soon as I stated in this thread which USB devices were plugged in PurrBall knew what to do,so I can only assume that the SD devs do too.
A comment from them would go some way to allaying my disappointment at the moment.Or am I just supposed to accept that features on the new pc will remain unuseable if I wish to continue with WindowBlinds.
Stardock...over to you.
Christopher Robin
Reply #10 Tuesday, August 28, 2007 10:53 AM
As soon as I stated in this thread which USB devices were plugged in PurrBall knew what to do,so I can only assume that the SD devs do too.
A comment from them would go some way to allaying my disappointment at the moment.Or am I just supposed to accept that features on the new pc will remain unuseable if I wish to continue with WindowBlinds. Stardock...over to you.
yes, it would go a long way, if the devs would speak up and say that they are aware of the issue and are working on a fix. My pc is brand new as well. I never had this issue with WB on XP Pro. I have 1 USB device that may be causing an issue, but I won't replace that until this weekend. I'm not holding my breath, though, that that will resolve my issue.
Reply #10 Tuesday, August 28, 2007 10:53 AM
As soon as I stated in this thread which USB devices were plugged in PurrBall knew what to do,so I can only assume that the SD devs do too.
A comment from them would go some way to allaying my disappointment at the moment.Or am I just supposed to accept that features on the new pc will remain unuseable if I wish to continue with WindowBlinds. Stardock...over to you.
yes, it would go a long way, if the devs would speak up and say that they are aware of the issue and are working on a fix. My pc is brand new as well. I never had this issue with WB on XP Pro. I have 1 USB device that may be causing an issue, but I won't replace that until this weekend. I'm not holding my breath, though, that that will resolve my issue.
bobbyhundreds
Reply #11 Tuesday, August 28, 2007 11:01 AM
Reply #11 Tuesday, August 28, 2007 11:01 AM
Hey CRobin thanks for posting here,at least I know I'm not the only one with this problem,so thanks for that.
I definately can't replace the remote sensor ,it came with the pc and I see no reason to do so.It's brand new and part of the package which makes all the wireless stuff work.
I could understand if it was some 6 year old card reader causing a conflict and would be glad to replace that.But it isn't,it is brand new vista compatible hardware supplied by my pc manufacturer.
I definately can't replace the remote sensor ,it came with the pc and I see no reason to do so.It's brand new and part of the package which makes all the wireless stuff work.
I could understand if it was some 6 year old card reader causing a conflict and would be glad to replace that.But it isn't,it is brand new vista compatible hardware supplied by my pc manufacturer.
ZubaZ
Reply #12 Tuesday, August 28, 2007 11:24 AM
The devs are aware and have responded. Silence does not mean nothing is being done. It can also mean that they are working on it and will respond here or privately when more information is available.
Reply #12 Tuesday, August 28, 2007 11:24 AM
One would wonder if the devs are even looking into this.
I would hope they are CRobin
yes, it would go a long way, if the devs would speak up and say that they are aware of the issue and are working on a fix.
Reply #2
Neil Banfield
August 26, 2007 17:01:43 {emphasis mine - ZubaZ}
What USB devices do you have plugged in?
Neil Banfield
August 26, 2007 17:01:43 {emphasis mine - ZubaZ}
What USB devices do you have plugged in?
The devs are aware and have responded. Silence does not mean nothing is being done. It can also mean that they are working on it and will respond here or privately when more information is available.
bobbyhundreds
Reply #13 Tuesday, August 28, 2007 11:37 AM
Reply #13 Tuesday, August 28, 2007 11:37 AM
ok thanks Zubaz I see what you are saying.
I just didn't consider having to unplug and not use my new hardware as a solution in the long term.But yes,I'm sure it's being addressed at SD.
Thanks for being the calm to my little storm here.
I just didn't consider having to unplug and not use my new hardware as a solution in the long term.But yes,I'm sure it's being addressed at SD.
Thanks for being the calm to my little storm here.
ZubaZ
Reply #14 Tuesday, August 28, 2007 11:40 AM
Reply #14 Tuesday, August 28, 2007 11:40 AM
Whew!
Zubaz stops packing the flamethrower, closes the google map to Worthing, and buying tickets to the UK.
Zubaz stops packing the flamethrower, closes the google map to Worthing, and buying tickets to the UK.
bobbyhundreds
Reply #15 Tuesday, August 28, 2007 11:46 AM
Reply #15 Tuesday, August 28, 2007 11:46 AM
hehehehehe the frown is gone now.
So...back to making some more gadgets for my sidebar,man this Desktop X is good!
Cheers
So...back to making some more gadgets for my sidebar,man this Desktop X is good!
Cheers
jnager
Reply #17 Thursday, January 5, 2012 10:13 PM
Reply #17 Thursday, January 5, 2012 10:13 PM
I had the same problem before I start using http://www.digeus.com/products/regcleaner/registry-cleaner.html. It cleans most of the windows problems.
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Reply #1 Sunday, August 26, 2007 3:46 PM
I notice that directx 10 is installed on this new pc.Is this needed to make Vista work?Can I change back to directx 9?I can't see anywhere that the gfx card is dx10 compatible(although I can't imagine why it would be supplied with the pc if it wasn't suitable) so maybe I need to do this.
Ideas anyone ??
It's been a frustrating day all in all.