Groupy No Longer Works After Updating to 1.44

Monday, November 9, 2020 by jokalee | Discussion: Groupy

I just updated Groupy to 1.44 and it no longer groups explorer. Also, if I reboot my computer, explorer will open correctly initially (without tabs working) but if I close it and reopen it explorer freaks out flashing like a strobe light every time I open it. I have to turn off Groupy to open explorer properly. I'm running Windows 10 Pro version 2004 OS build 19041.572

Thanks

basj
Reply #1 Monday, November 9, 2020 10:57 PM

Hello,
Sorry to hear you are having issues.  Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

jokalee
Reply #2 Tuesday, November 10, 2020 1:41 AM

Okay. I'll try that and report back.

Thanks

jokalee
Reply #3 Monday, November 16, 2020 3:16 PM

I did the purge and then reinstalled the latest version but still get the same result.

AzDude
Reply #4 Monday, November 16, 2020 3:55 PM

Hello ,

Would you Please do a Clean Boot: https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Test and report back please.

 


AzDude
Stardock Community Assistant

jokalee
Reply #5 Monday, November 16, 2020 4:08 PM

I've tried that already with the same issue. I just did the purge again and installed the previous version (1.43) and it is working properly. There is obviously a bug in version 1.44 that is preventing it from working. I will stay on 1.43 until the next update.

basj
Reply #6 Monday, November 16, 2020 7:09 PM

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

jokalee
Reply #7 Monday, November 16, 2020 7:46 PM

Sure will. Thanks.

 

 

sdRohan
Reply #8 Tuesday, November 17, 2020 9:31 AM

Hello,

Sorry to hear you are having trouble.

Is the Groupy service running:

Sean Drohan
Stardock Support Manager

 

rhowkins37
Reply #9 Friday, November 20, 2020 12:29 PM

I'm experiencing this as well. Groupy no longer works after updating to 1.44. I've uninstalled and reinstalled and still having the issue. Please help.

jokalee
Reply #10 Friday, November 20, 2020 2:33 PM

@sdRohan, Yes the groupy service was running when I had 1.44 installed. I have now reverted back to 1.43 and it is working fine.

sdRohan
Reply #11 Monday, November 23, 2020 8:50 AM

jokalee

@sdRohan, Yes the groupy service was running when I had 1.44 installed. I have now reverted back to 1.43 and it is working fine.

Cant work on a solution, thus there will be no 'update', if you don't have the version with the issues installed...

If you install again, a video of what is happening (shared link to one) would be helpful.

Sean Drohan
Stardock Support Manager

jokalee
Reply #12 Monday, November 23, 2020 9:49 AM

I'll reinstall 1.44 and make a video.

sdRohan
Reply #13 Monday, November 23, 2020 10:56 AM

jokalee

I'll reinstall 1.44 and make a video.

Actually, you are going to want to install 1.45:

https://forums.stardock.com/502398/page/1/#3792550

Sean Drohan
Stardock Support Manager

jokalee
Reply #14 Monday, November 23, 2020 11:17 AM

Okay.

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