SOMEONE PLEASE FIX THIS?
Saturday, October 2, 2004 by olivette | Discussion: Stardock Software
I've been a subscriber for AGES, bought many versions of Object Desktop AND Windowblinds over the years... just bought the new Object Desktop Suite a month or so ago, and have gone thru your cross reference process. But, now I am out in the cold. I sign in but can't download a dang thing, it sez I am a level one user. I keep doing the email thing and I am getting no where, SOMEONE PLEASE FIX THIS?
- Stardock.net Accounts
Name : olivette
Email : Email
Product Name : Stardock Central Component Manager
Reply #2 Sunday, October 3, 2004 11:26 AM
Reply #3 Sunday, October 3, 2004 1:49 PM
Reply #4 Tuesday, October 5, 2004 7:53 AM
Olivette,
Looking at your account you do not have any registrations listed for our products listed under your account. Which makes sense because you are trying to cross reference. But what doesn't make sense is that you are attempting to cross reference to the same account that does not have any product registrations.
You need to cross reference to a different account (email address) which has the proper registrations. Now looking in our system I do see another account which could be you but without getting specific information from you I can not be certain. This account using Wyoming University account. If this is you, you should try cross referencing to that account.
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Reply #1 Sunday, October 3, 2004 7:07 AM
You'll want to email T-Man mailto:[email protected] he handles all the wacky site stuff that creeps up once in a while with a site this large. You'll most likely not see a response from him until Monday, this being the weekend. Also, during this time he is ironing out the quirks in WC2K5...the new site format WC is moving to.