Product Activation could not write the activation signature
Now What?
Monday, September 26, 2011 by Daiwa | Discussion: Object Desktop
New Win7 x64 rig. OD subscriber. D/L'd & installed my apps from the store. Ran WB, Fences & Tweak7 without any problems, each accepted my OD license key & activated post-haste.
Went to run SKS7 & got the above message when I clicked the 'Activate' button. Anyone know what the fix is, before I submit a ticket? I know, I'm lazy. 
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Reply #22 Friday, October 21, 2011 6:08 PM
Daiwa, you have the patience of a saint. 
Hang in there!
Reply #23 Sunday, October 23, 2011 9:16 PM
Ha, ha, ha, ha... stayin' alive, stayin' alive
Stayin' aliiii-i-i-iii-i-i-iii-i-i-iiiive
Reply #27 Monday, October 24, 2011 5:08 PM
You mentioned getting an auto-response to your email to support, is that still how it is supposed to work? I sent an e-mail to support last wednesday asking for an E-mail address change so I can purchase OD and did not receive an auto-response or a human one yet. If it's backlogged, I understand, but I want to make sure my message was received in case I need to resend my request.
Sorry for the hijack, hope you get your issue resolved soon!
Reply #28 Monday, October 24, 2011 5:20 PM
The auto-response was not working over the weekend. From what I know the support request were received but the auto-issuance of a ticket number did not go out. Your request and others affected are in the support queue.
Reply #29 Monday, October 24, 2011 5:26 PM
DD -
Tickets submitted via esupport.stardock.com are handled that way, with an automated initial response. If you sent an email to [email protected] not sure whether you'd get an automated reply initially or not.
EDIT - What Hankers said. 
Reply #30 Monday, October 24, 2011 5:27 PM
Normally, when everything works, both avenues would receive an auto-response with a ticket number.
Reply #31 Monday, October 24, 2011 5:38 PM
ok, as long as I know that it went through, I can wait; even though I'm Jonesing for the full versions and want to download more skins here than my "past Customer" status will allow. I wasn't aware of the download limit at first and grabbed a bunch of large DeskScape themes that really tore my download limit up. 
Reply #33 Monday, October 24, 2011 9:26 PM
Deven, you should have gotten a reply too.
Send me your new email via PM (because, as I recall, that dangeruss-industries.com isn't working right now, right?)
Reply #34 Tuesday, October 25, 2011 12:31 AM
That's correct, Russ's site isn't there anymore 
, so neither is the email account. I didn't receive any e-mail reply to the one I sent to support, nor a PM on the site here yet. I'll PM you the details.
Thank you,
Deven
Reply #35 Tuesday, October 25, 2011 12:54 AM
Also an odd thing is that the PM I just sent you and the most recent previous one I sent to someone else on the 20th refuse to be 'marked as read' no matter how many times I read them. All previous PMs are marked as they should be, either reply, forward, or read. I also have not received any PMs since the 20th. Maybe my PMs are bugged, and that's why I never received a reply from support?
Reply #38 Wednesday, October 26, 2011 9:09 AM
nope. email is still set as the dangeruss-industries one.
Reply #40 Wednesday, October 26, 2011 9:44 AM
I figured out how to change it myself finally. Now I can go buy OD! 
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Reply #21 Friday, October 21, 2011 3:43 PM
Uh, uh, uh, uh... stayin' alive, stayin' alive