explorer.exe is rising...rising...rising

Thursday, October 2, 2003 by Zodiaq~ | Discussion: Stardock Software

Over the last week I have noticed that the explorer process has steadily been climbing...I mean as high as 222,000K...

What could be going on?

If I restart, it is about 25,000...then it starts to slowly ascend...after about 3-4 days it reaches 150,000-200,000K.

btw...No viruses, spyware or anything like that.
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Zodiaq~
Reply #61 Sunday, October 5, 2003 12:41 PM
Not there
yrag
Reply #62 Sunday, October 5, 2003 12:43 PM
Ok...kill the explorer .exe process. Wait several minutes...Windows will restart it. See what the reading is on the process re-start.



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Zodiaq~
Reply #63 Sunday, October 5, 2003 12:54 PM
Ok...I killed the explorer process and the reading on it is 25,800K.
yrag
Reply #64 Sunday, October 5, 2003 12:58 PM
...let's see how long it stays there......do not do a re-boot until we get a good reading. In the meantime look in 'msconfig' (use the run command) and under 'startup' see if you can spot anything strange.



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Zodiaq~
Reply #65 Sunday, October 5, 2003 1:00 PM
In the startup I only have 3 items...Norton stuff.

exlporer is now at 30,644K
yrag
Reply #66 Sunday, October 5, 2003 1:06 PM
Yeah...I really didn't want to proach the subject at the beginning, but my mine keeps coming back to that Norton 'stuff'...especially diskeeper. If your explorer is still rising disable all options in Norton except your anti-virus. Make sure nothing is set to start except NAV and re-boot.


BTW: is there any MS patches you have not installed?



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[Message Edited]
Zodiaq~
Reply #67 Sunday, October 5, 2003 1:09 PM
Gotcha...gimme just a minute

I have installed all the 'Critical Updates'
[Message Edited]
Zodiaq~
Reply #68 Sunday, October 5, 2003 1:27 PM
Ok...Disabled all the Norton stuff...Booted to just over 26,000K and now it's 27,644K and rising slowly.

I thought I had the Diskeeper software to run automatically but I forgot I had disabled that about a month ago
yrag
Reply #69 Sunday, October 5, 2003 1:34 PM
disable norton anti virus (in the tray) and see what happens..


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[Message Edited]
Zodiaq~
Reply #70 Sunday, October 5, 2003 1:38 PM
I just uninstalled it...same thing...booted to 26,000 and immediately up to 27,754 and rising >
yrag
Reply #71 Sunday, October 5, 2003 1:44 PM
Actually, I'm glad it wasn't Norton. Which Java are you running MS or Sun...look in Internet Options Advance and scroll down to Java



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Zodiaq~
Reply #72 Sunday, October 5, 2003 1:59 PM
Under MS VM... JIT Complier for VM is the only one enabled
yrag
Reply #73 Sunday, October 5, 2003 2:08 PM
OK..you're running SP1 and not SP1a. Go to add & remove programs and un-install Hotfix 811493.



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Zodiaq~
Reply #74 Sunday, October 5, 2003 2:12 PM
I removed that one a while back when it was causing 'hanging' problems and then a couple weeks later reinstalled it...I will go ahead and remove it again and see what happens.

Maybe I'll wait just a few more minutes though...I reinstalled NAV and after booting, explorer was at 27,000...I opened up several instances of explorer and it hasn't budged...Perhaps that did something
yrag
Reply #75 Sunday, October 5, 2003 2:14 PM
Yeah..if this just started a week ago...nothing in the patches or service packs should be affecting anything...my money is still on Norton.



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Zodiaq~
Reply #76 Sunday, October 5, 2003 2:18 PM
Ok I take that back...I just checked and it's over 33,000 >

but it was still rising after I completely uninstalled Norton

This is insane...I never seem to have computer issues...This one's got me
yrag
Reply #77 Sunday, October 5, 2003 2:26 PM
I'm not entirely sure you have an issue now....short of forcing explorer to run as separate process, you may be at "norm' for your system. Several processes could be rolling into explorer and thus instead of having 4 or 5 processes running at 5000/6000 you have one giant one. I haven't run Norton in years so I'm not up to their processes, but I do have McAfee and it runs 4 of them. You might want to jump to a Norton Forum and see if any of Nortons' recent upgrades presented the same result to others........



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Zodiaq~
Reply #78 Sunday, October 5, 2003 2:37 PM
Norton runs 4 processes also...

I dunno...swelling up to 200,000 can't be normal...I monitor my processes on a regular basis and I have never seen it go beyond 40,000K

I'll check out the Norton Forum and see if I can find a patch or someone with a similar problem.

If not...Well, maybe it is time to format.

Thanks for the help Gary...Sorry to waste so much of your time...I really do appreciate it
yrag
Reply #79 Sunday, October 5, 2003 2:41 PM
There is one more thing...run across it a while back. Active X will cache it's files and if I remember right it shows up in explorer.exe. In Internet Options there are 5 Active X settings. They should be:
1- prompt
2- Disabled
3- Disabled
4- Enabled
5- Enabled

....and you're right...nothing should be tacking any process to that level.



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Zodiaq~
Reply #80 Sunday, October 5, 2003 2:45 PM
My Active X settings are the same as you posted 1-5

I gotta take off for a bit...be back later. I'll let ya know if anything changes.

Thanks again

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