Can't upload WB skin. Says screenshot file is invalid

Friday, May 1, 2009 by Imzadi | Discussion: Forum Issues

I've tried uploading a WB skin now about 10 times in the last two days. I keep getting the message that my screenshot is invalid. It's a .jpg file. I've even tried uploading two different screenshots and it still won't work. I have Flash 9. What could be the problem? I uploaded a skin a week ago with no problems.

Imzadi
Reply #1 Friday, May 1, 2009 10:46 PM

Anybody? I hear crickets.

Skinhit
Reply #2 Friday, May 1, 2009 11:43 PM

Sounds strange Imzadi...However If I were you I would edit this post and move it to "Stardock Support" instead of "forum issues" you'll get a lot further by putting it into the right category

Imzadi
Reply #3 Friday, May 1, 2009 11:59 PM

Yeah, but would this be a Stardock issue or a WinCustomize issue? I figured it was a WinCustomize issue so that's why I put it here. Guess I could post there too.

Mirsguy
Reply #4 Saturday, May 2, 2009 12:23 AM

Is your jpeg too large? Maybe try reducing the file size. Who knows--it's just a suggestion.

Imzadi
Reply #5 Saturday, May 2, 2009 2:27 AM

It's about the same size as I always submit. 

I.R. Brainiac
Reply #6 Sunday, April 11, 2010 3:47 PM

I'm having the same problem...its a jpeg...it is large...3 screens worth...7,Vista and XP all on 1 image...1920x3600...3.32 mb.

 

Wouldnt take it til I cut it into 3 pieces...but,that only works for Masterskins as far as I know.

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