WinCustomize Subscription(s)

Wednesday, January 14, 2009 by CarGuy1 | Discussion: Stardock Support General

Since there's a subscription drive I decided to renew my subcription and add another year to it. I clicked on the banner on the main page and went through checkout and now it seems I have 2 subscriptions, one that expires on 11/06/2010 and one that expires on 1/14/2010.

Can someone merge these for me? My new expiration date should be 11/6/2011.

Thanks 

Tailsgirl
Reply #1 Wednesday, January 14, 2009 6:44 PM

I think they said something about the new site subscriptions, purchasing 1 year, would now equal 2, don't know if that's in effect now though CG 

DrJBHL
Reply #2 Wednesday, January 14, 2009 6:58 PM

TG....I think that was a "proposal" and 'hopefully' a commitment.

Hope the latter!

HG_Eliminator
Reply #3 Wednesday, January 14, 2009 7:14 PM

one that expires on 11/06/2010 and one that expires on 1/14/2010.

 

 

TG if you notice instead of adding another year and extending the sub it appears to have, added a second sub to the same year..

 Which would be understandible if he had dual personalities.

ZubaZ
Reply #4 Wednesday, January 14, 2009 7:26 PM

email [email protected] to have this fixed.

Tailsgirl
Reply #5 Wednesday, January 14, 2009 7:30 PM

Yep HG, saw that, it was just confuzzling

CarGuy1
Reply #6 Wednesday, January 14, 2009 7:51 PM

Support ticket sent.

I'd like to point out to others not to make the same mistake as I did and go through subscriber resourses to renew, instead of clicking on that "Big, Inviting Banner" on the main page.

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