Upload Failed!
Sunday, June 29, 2008 by DJ_critikaL | Discussion: WinCustomize Site Issues
Everytime I try to upload my skin it says this. There's nothing wrong with anything I entered in the forms. Can I have some help?
0 KB of 0 KB (100%) complete
Currently uploading: Upload FAILED
Total time 0 elapsed; Estimated time left 0:00:00
Transfering...Cancel
0 KB of 0 KB (100%) complete
Currently uploading: Upload FAILED
Total time 0 elapsed; Estimated time left 0:00:00
Transfering...Cancel
Cavan1
Reply #4 Sunday, June 29, 2008 8:22 PM
Reply #4 Sunday, June 29, 2008 8:22 PM
I believe you need to take the underscores out of the file names, only letters and numbers can be used.
DJ_critikaL
Reply #5 Sunday, June 29, 2008 9:10 PM
Reply #5 Sunday, June 29, 2008 9:10 PM
It still doesn't work ^ I took out the underscores and it still says upload failed.
Cavan1
Reply #6 Sunday, June 29, 2008 9:17 PM
Reply #6 Sunday, June 29, 2008 9:17 PM
Try the old upload from link in reply 1, if it does not work the I would say it is a server issue and you will have to wait until they fix it.
Bebi Bulma
Reply #7 Sunday, June 29, 2008 9:26 PM
Reply #7 Sunday, June 29, 2008 9:26 PM
What is the filesize of the preview image? Is it proper 640x480 4bit?
DJ_critikaL
Reply #8 Sunday, June 29, 2008 9:35 PM
Reply #8 Sunday, June 29, 2008 9:35 PM
The upload link in reply 1 doesn't load.
The size of the preview image is 800x600 and 640x480, I tried both resolutions to no avail.
The size of the preview image is 800x600 and 640x480, I tried both resolutions to no avail.
Cavan1
Reply #9 Sunday, June 29, 2008 9:37 PM
Hey Bebi, yep should be this for a booty but I don't believe the upload system is set to detect this.
If it is not a server issue, are you trying to upload files from a folder on your system that is password protected. The transfer dialog showing 0 of 0 kinda tells me the server can't find/read files from your end.
Reply #9 Sunday, June 29, 2008 9:37 PM
What is the filesize of the preview image? Is it proper 640x480 4bit?
Hey Bebi, yep should be this for a booty but I don't believe the upload system is set to detect this.
If it is not a server issue, are you trying to upload files from a folder on your system that is password protected. The transfer dialog showing 0 of 0 kinda tells me the server can't find/read files from your end.
DJ_critikaL
Reply #10 Sunday, June 29, 2008 9:43 PM
Nope. The files are uploaded directly from my BootSkins directory under [Program Files\Stardock]. I have no firewall on. But I suspect it's something wrong with my internet. ATM, I cannot use google search, but I could on my friend's computers. I do not know what causes this.
Reply #10 Sunday, June 29, 2008 9:43 PM
What is the filesize of the preview image? Is it proper 640x480 4bit?Hey Bebi, yep should be this for a booty but I don't believe the upload system is set to detect this.If it is not a server issue, are you trying to upload files from a folder on your system that is password protected. The transfer dialog showing 0 of 0 kinda tells me the server can't find/read files from your end.
Nope. The files are uploaded directly from my BootSkins directory under [Program Files\Stardock]. I have no firewall on. But I suspect it's something wrong with my internet. ATM, I cannot use google search, but I could on my friend's computers. I do not know what causes this.
kurtin
Reply #11 Sunday, June 29, 2008 9:58 PM
Reply #11 Sunday, June 29, 2008 9:58 PM
I had troubles uploading at first due to the browser I was using. I had the same message that you appear to be having when nothing was wrong with the files I was trying to upload. I can't tell which browser you are using from your shots, but maybe a change?
Bebi Bulma
Reply #12 Sunday, June 29, 2008 10:04 PM
Reply #12 Sunday, June 29, 2008 10:04 PM
If you're uploading a preview of a bootskin, the preview should show exactly how it will look: ie 640x480 in 4bit color. If not it may be rejected due to an improper preview.
DJ_critikaL
Reply #13 Sunday, June 29, 2008 10:48 PM
I use firefox. Apparently Wincustomize won't even let me log on in Internet Explorer.
I saved them in JPG, because that's the only format they accept as previews.
These previews are direct conversions from the 4-bit bitmaps.
Reply #13 Sunday, June 29, 2008 10:48 PM
I had troubles uploading at first due to the browser I was using. I had the same message that you appear to be having when nothing was wrong with the files I was trying to upload. I can't tell which browser you are using from your shots, but maybe a change?
I use firefox. Apparently Wincustomize won't even let me log on in Internet Explorer.
If you're uploading a preview of a bootskin, the preview should show exactly how it will look: ie 640x480 in 4bit color. If not it may be rejected due to an improper preview.
I saved them in JPG, because that's the only format they accept as previews.
These previews are direct conversions from the 4-bit bitmaps.
Bebi Bulma
Reply #14 Sunday, June 29, 2008 11:35 PM
Reply #14 Sunday, June 29, 2008 11:35 PM
Yeah those should work...not sure what the issue is. 
Xiandi
Reply #15 Monday, June 30, 2008 1:15 AM
Reply #15 Monday, June 30, 2008 1:15 AM
Could the title length be it? (I don't know if there is a character limit) 
Katrinakat
Reply #16 Monday, June 30, 2008 9:03 AM
Reply #16 Monday, June 30, 2008 9:03 AM
Aren't previews supposed to be a minimum of 1024x768?
I.R. Brainiac
Reply #17 Monday, June 30, 2008 10:53 AM
Reply #17 Monday, June 30, 2008 10:53 AM
I'm still having problems with upload 1...and you cant update a skin with upload 2. (
Bebi Bulma
Reply #18 Monday, June 30, 2008 5:29 PM
For everything else, but since bootskins can only be 640x480, would make sense they would have to be that size.
Reply #18 Monday, June 30, 2008 5:29 PM
Aren't previews supposed to be a minimum of 1024x768?
For everything else, but since bootskins can only be 640x480, would make sense they would have to be that size.
I.R. Brainiac
Reply #19 Wednesday, July 2, 2008 11:07 PM
Still cant update a skin.
Reply #19 Wednesday, July 2, 2008 11:07 PM
I'm still having problems with upload 1...and you cant update a skin with upload 2.
Still cant update a skin.
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Reply #1 Sunday, June 29, 2008 7:21 PM
Are you using the right file types?
Can you try teh "old" upload page? https://www.wincustomize.com/upload.aspx