Wrong page displayed on log in.

Wednesday, August 2, 2006 by Fairyy~ | Discussion: WinCustomize Site Issues

I had posted this on the " Forum issue " thread - Andrew suggested I start a new thread in proper place due to forum is different coding.


All week when I log in I get taken to a blank page that has nothing on it but the recent pole question in the center of this blank page. I have to hit the back button and log in my user name again. This happens everytime I log in - I have to do it twice .
First Previous Page 1 of 2 Next Last
IamDean
Reply #1 Wednesday, August 2, 2006 11:51 AM
Thanks Fairyy~ we are working on getting this corrected.
BlueDev
Reply #2 Wednesday, August 2, 2006 5:55 PM
Heck, I can't even log in with IE. I have to use Firefox. I haven't changed anything on my system (and can log in fine over at JU).
Fairyy~
Reply #3 Wednesday, August 2, 2006 7:56 PM
Thanks Fairyy~ we are working on getting this corrected.


Its not top priority - its not really a big deal having to log twice. Others are having much bigger issues. but yw.

Heck, I can't even log in with IE.


I am too Blue - IE shuts down constantly - not sure whats going on with that but I use FF .



IamDean
Reply #4 Thursday, August 3, 2006 9:26 AM

Fairyy~, if you or anyone else is sent to the page that only shows the Poll, please let us know here.  This error is not showing up 100% of the time, so is difficult to track down.

IE shuts down constantly - not sure whats going on with that but I use FF .

also Fairyy~, you mentioned (in another thread) that the when you get a watch email on a thread, clicking on the link will open IE and then clost it.  If you still have the email, could you forward it to me?

ZubaZ
Reply #5 Thursday, August 3, 2006 10:40 AM
Fairyy~, if you or anyone else is sent to the page that only shows the Poll, please let us know here. This error is not showing up 100% of the time, so is difficult to track down.


I had this happen today for the first time.
New cookies so I had to log on. I used my nick instead of my email and only saw the poll. Refreshed and all was well. IE 6, WINXP Pro, Google Toolbar.
Fairyy~
Reply #6 Thursday, August 3, 2006 10:48 AM
Fairyy~, if you or anyone else is sent to the page that only shows the Poll, please let us know here. This error is not showing up 100% of the time, so is difficult to track down.


It just happened to me when I signed in a few minutes ago. What is it you need me to show you ? The addy in the browser that im being taken to ?
also Fairyy~, you mentioned (in another thread) that the when you get a watch email on a thread, clicking on the link will open IE and then clost it. If you still have the email, could you forward it to me?


I have 2 of them but not sure if I even clicked on those .....ill go sign out and try them.
Fairyy~
Reply #7 Thursday, August 3, 2006 11:04 AM
Ok- I just logged out and logged back in . Here is screen shot of where it logged me in to....



This was the URL at the time :

WWW Link

And yes - I have the email from forum reply that caused IE to shut down again just now:
Fairyy~
Reply #8 Thursday, August 3, 2006 11:13 AM
If you still have the email, could you forward it to me?


Im trying to find an email addy to forward you this Dean - but when I click on your name it says " View profile " Email dean " etc but it will not give me an email address - nothing happens. Ill send it when you lt me know where to mail it to..my email is :
WWW Link
BlackBeard
Reply #9 Thursday, August 3, 2006 11:41 AM
Fairry~ click dean's username in the last reply he made. A popup menu will open. Click 'Email dean183'. You'll be taken to an email user page.
Fairyy~
Reply #10 Friday, August 4, 2006 12:19 AM
Fairry~ click dean's username in the last reply he made. A popup menu will open. Click 'Email dean183'. You'll be taken to an email user page.


I have tried it several times..when I click on " email dean " I see a ------- this type of broken lines appear in a box around the words like a depressed link - but im not taken anywhere. Maybe it wont work in FF. But he emailed me his addy so all is well.
Bichur
Reply #11 Friday, August 4, 2006 1:18 AM
I get the same page after I log in - vote
voting doesn't work
show results doesn't work

I pull down bookmarks and click WC again then it brings up the main page with me logged in.
greg2
Reply #12 Friday, August 11, 2006 6:58 AM
I do the same thing as Bicher to log in  
Corky_O
Reply #13 Friday, August 11, 2006 8:58 AM
I have had this error consistently on my home machine for at least two weeks, and at work all but one day for the same two weeks.

It happens any time I clear all files (History, Internet Files, and Cookies), and then logon to WC.

I can sort it each time by closing and re-opening the browser and opening WC page.

I only use IE6 (current version 6.0.2900.2180).

I thought it was just my home machine on the day it functioned properly at work, but has become a consistent issue at work now as well.

No issue logging onto other sites at all (bank, Adobe, music, etc.)   
Fairyy~
Reply #14 Friday, August 11, 2006 6:10 PM
I have tried it several times..when I click on " email dean " I see a ------- this type of broken lines appear in a box around the words like a depressed link - but im not taken anywhere. Maybe it wont work in FF. But he emailed me his addy so all is well.


oh btw - its not just deans user name that wont work for me - its everyones. Anytime I click on the " email user " nothing happens - im not taken to any page to get an email addy .

The Log in and being taken to the WC vote continues for me also...but its just a matter of hitting back button and hit log in again - always works on 2nd try.
Fairyy~
Reply #15 Thursday, September 7, 2006 8:00 AM
Well since Monday logging in on front page is a 10 to 20 minute ordeal. My cursor takes forever to stop spinning even after I finally get logged in. The trace routes are all over the place. The numbers get in the thousands after hitting refresh. ( See last trace )

7:15Am started logging in :


Tracing route to www.wincustomize.com [38.99.229.8]
over a maximum of 30 hops:

1 126 ms 129 ms 129 ms ipt-rtcb10.dial.aol.com [152.163.5.42]
2 124 ms 129 ms 124 ms iptfarmb-rtc-ve3.proxy.aol.com [152.163.104.62]

3 128 ms 119 ms 129 ms wc1-rtc-ae1.router.aol.com [172.30.81.27]
4 126 ms 119 ms 120 ms dar1-rtc-ge-4-0-0.net.aol.com [172.31.9.57]
5 126 ms 129 ms 119 ms pop1-ash-S1-2-0.atdn.net [66.185.139.201]
6 126 ms 129 ms 129 ms bb1-ash-P0-0.atdn.net [66.185.144.192]
7 123 ms 129 ms 129 ms pop3-ash-P3-0.atdn.net [66.185.136.7]
8 122 ms 119 ms 119 ms Verio.atdn.net [66.185.140.242]
9 127 ms 130 ms 119 ms p6-2.core01.iad01.atlas.cogentco.com [154.54.12.
17]
10 129 ms 129 ms 129 ms v3491.mpd01.iad01.atlas.cogentco.com [154.54.5.3
4]
11 131 ms * 129 ms v3497.mpd01.dca01.atlas.cogentco.com [154.54.5.6
5]
12 131 ms 139 ms 129 ms t9-4.mpd03.jfk02.atlas.cogentco.com [154.54.6.14
1]
13 130 ms 129 ms 140 ms g13-0-0.core02.jfk02.atlas.cogentco.com [154.54.
5.233]
14 143 ms 159 ms 159 ms p14-0.core02.ord01.atlas.cogentco.com [66.28.4.8
6]
15 151 ms 158 ms 159 ms p15-0.core01.ord01.atlas.cogentco.com [66.28.4.6
1]
16 151 ms 149 ms 160 ms p2-0.core01.ord04.atlas.cogentco.com [154.54.5.2
10]
17 160 ms 149 ms 149 ms g3-2.hc01.ord04.atlas.cogentco.com [204.6.150.34
]
18 154 ms 159 ms 159 ms startdock-corp.demarc.cogentco.com [38.99.207.12
2]
19 150 ms 149 ms 149 ms 38.99.229.8

Trace complete.

*************************
10 minutes later
***********************


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Karen>
C:\Documents and Settings\Karen>tracert www.wincustomize.com

Tracing route to www.wincustomize.com [66.28.242.218]
over a maximum of 30 hops:

1 123 ms 129 ms 129 ms ipt-rtcb10.dial.aol.com [152.163.5.42]
2 130 ms 129 ms 129 ms iptfarmb-rtc-ve3.proxy.aol.com [152.163.104.62]

3 130 ms 129 ms 119 ms wc2-rtc-ae1.router.aol.com [172.30.81.28]
4 129 ms 129 ms 129 ms dar2-rtc-ge-4-0-0.net.aol.com [172.31.9.65]
5 126 ms 129 ms 129 ms pop2-vie-P3-0.atdn.net [66.185.145.13]
6 159 ms 200 ms 200 ms bb1-vie-P6-0-0.atdn.net [66.185.145.0]
7 140 ms 129 ms 129 ms bb1-ash-P9-0.atdn.net [66.185.152.98]
8 216 ms 133 ms 124 ms pop3-ash-P0-0.atdn.net [66.185.148.209]
9 124 ms 129 ms 129 ms Verio.atdn.net [66.185.140.242]
10 138 ms 131 ms 129 ms p6-2.core01.iad01.atlas.cogentco.com [154.54.12.
17]
11 125 ms 128 ms 129 ms v3490.mpd01.iad01.atlas.cogentco.com [154.54.3.2
26]
12 129 ms 129 ms 129 ms v3494.mpd01.dca01.atlas.cogentco.com [154.54.5.4
1]
13 128 ms 138 ms 139 ms t2-4.mpd03.jfk02.atlas.cogentco.com [154.54.6.14
]
14 124 ms 129 ms 129 ms g13-0-0.core02.jfk02.atlas.cogentco.com [154.54.
5.233]
15 145 ms 149 ms 159 ms p14-0.core02.ord01.atlas.cogentco.com [66.28.4.8
6]
16 145 ms 149 ms 149 ms p15-0.core01.ord01.atlas.cogentco.com [66.28.4.6
1]
17 144 ms 150 ms 149 ms p2-0.core01.ord04.atlas.cogentco.com [154.54.5.2
10]
18 155 ms 149 ms 149 ms g3-2.hc01.ord04.atlas.cogentco.com [204.6.150.34
]
19 154 ms 159 ms 149 ms StardockCorporation.demarc.cogentco.com [38.112.
15.250]
20 155 ms 149 ms 149 ms 66.28.242.218

Trace complete.

C:\Documents and Settings\Karen>

7:30Am ( After hitting refresh )


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Karen>
C:\Documents and Settings\Karen>tracert www.wincustomize.com

Tracing route to www.wincustomize.com [66.28.242.218]
over a maximum of 30 hops:

1 2169 ms 1263 ms 3490 ms ipt-rtcb10.dial.aol.com [152.163.5.42]
2 1474 ms 2054 ms 2014 ms iptfarmb-rtc-ve3.proxy.aol.com [152.163.104.62]

3 2355 ms 1303 ms 1804 ms wc2-rtc-ae1.router.aol.com [172.30.81.28]
4 1432 ms 1474 ms 997 ms dar2-rtc-ge-4-0-0.net.aol.com [172.31.9.65]
5 1930 ms 2938 ms 2135 ms pop2-vie-P2-0.atdn.net [66.185.145.9]
6 3294 ms 2777 ms 1213 ms bb1-vie-P6-0-0.atdn.net [66.185.145.0]
7 1016 ms 1062 ms 952 ms bb1-ash-P9-0.atdn.net [66.185.152.98]
8 2176 ms 3060 ms 2175 ms pop3-ash-P0-0.atdn.net [66.185.148.209]
9 2536 ms * * Verio.atdn.net [66.185.140.242]
10 2239 ms 1418 ms 2567 ms p6-2.core01.iad01.atlas.cogentco.com [154.54.12.
17]
11 1532 ms 1904 ms 1885 ms v3490.mpd01.iad01.atlas.cogentco.com [154.54.3.2
26]
12 1472 ms 2609 ms 1158 ms v3494.mpd01.dca01.atlas.cogentco.com [154.54.5.4
1]
13 1812 ms 1364 ms 1592 ms t2-4.mpd03.jfk02.atlas.cogentco.com [154.54.6.14
]
14 2129 ms 2106 ms 1997 ms g13-0-0.core02.jfk02.atlas.cogentco.com [154.54.
5.233]
15 153 ms 159 ms 159 ms p14-0.core02.ord01.atlas.cogentco.com [66.28.4.8
6]
16 155 ms 159 ms 159 ms p15-0.core01.ord01.atlas.cogentco.com [66.28.4.6
1]
17 154 ms 159 ms 160 ms p2-0.core01.ord04.atlas.cogentco.com [154.54.5.2
10]
18 156 ms 159 ms 159 ms g3-2.hc01.ord04.atlas.cogentco.com [204.6.150.34
]
19 154 ms 159 ms 160 ms StardockCorporation.demarc.cogentco.com [38.112.
15.250]
20 155 ms 158 ms 169 ms 66.28.242.218

Trace complete.
Bandit4edu
Reply #16 Thursday, September 7, 2006 8:06 AM
uh...the same thing happens to me at home, but not at work...when I log in from work I get the homepage, at home when I log in I get the poll, and no matter what I click on, I'm staying right there until I hit the back button. Once this is accomplished, I'm logged in.
andrew_
Reply #17 Thursday, September 7, 2006 8:09 AM
Please remember to specify what site you're referring to by URL.
Fairyy~
Reply #18 Thursday, September 7, 2006 8:30 AM
Ok- im not even getting the WC poll question 90% of the time anymore - but at least that was quicker than this.

I logged out - cleaned coookies and cache so i could recreate this again. The URL is
https://www.wincustomize.com/

***********************************************************************

8:14 am
URL : https://www.wincustomize.com/
**********************************************
Trace route took until 8:19 to complete and im still not logged in
****************************************************
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Karen>tracert www.wincustomize.com

Tracing route to www.wincustomize.com [38.99.229.8]
over a maximum of 30 hops:

1 * 3767 ms 3189 ms ipt-rtcb10.dial.aol.com [152.163.5.42]
2 3700 ms 3047 ms 3289 ms iptfarmb-rtc-ve3.proxy.aol.com [152.163.104.62]

3 2938 ms * 1725 ms wc1-rtc-ae1.router.aol.com [172.30.81.27]
4 * * * Request timed out.
5 3678 ms 3185 ms 3188 ms pop1-ash-S0-2-0.atdn.net [66.185.139.101]
6 2725 ms 3069 ms 3259 ms bb1-ash-P0-0.atdn.net [66.185.144.192]
7 3483 ms 3169 ms 3209 ms pop3-ash-P2-0.atdn.net [66.185.136.5]
8 3519 ms 1783 ms 1803 ms Verio.atdn.net [66.185.140.242]
9 * 2060 ms 1232 ms p6-2.core01.iad01.atlas.cogentco.com [154.54.12.
17]
10 2635 ms 2237 ms 3579 ms v3491.mpd01.iad01.atlas.cogentco.com [154.54.5.3
4]
11 2986 ms 3120 ms 3749 ms v3497.mpd01.dca01.atlas.cogentco.com [154.54.5.6
5]
12 3269 ms 2958 ms 3191 ms t9-4.mpd03.jfk02.atlas.cogentco.com [154.54.6.14
1]
13 1891 ms 1653 ms 591 ms g13-0-0.core02.jfk02.atlas.cogentco.com [154.54.
5.233]
14 1441 ms 920 ms 1714 ms p14-0.core02.ord01.atlas.cogentco.com [66.28.4.8
6]
15 2644 ms 2074 ms 3430 ms p15-0.core01.ord01.atlas.cogentco.com [66.28.4.6
1]
16 3122 ms 3761 ms 2627 ms p2-0.core01.ord04.atlas.cogentco.com [154.54.5.2
10]
17 1949 ms * 3336 ms g3-2.hc01.ord04.atlas.cogentco.com [204.6.150.34
]
18 2247 ms 2356 ms 2788 ms startdock-corp.demarc.cogentco.com [38.99.207.12
2]
19 2351 ms 2396 ms 2446 ms 38.99.229.8

Trace complete.

C:\Documents and Settings\Karen>
*****************************************
Logged in finally at 8:23 am
****************************************
log in took 9 minutes.





Fairyy~
Reply #19 Thursday, September 7, 2006 8:34 AM
Once logged in - trace route from forum:

URL:https://forums.wincustomize.com/?aid=125632#1003190

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Karen>tracert www.wincustomize.com

Tracing route to www.wincustomize.com [38.99.229.8]
over a maximum of 30 hops:

1 133 ms 129 ms 129 ms ipt-rtcb10.dial.aol.com [152.163.5.42]
2 128 ms 129 ms 129 ms iptfarmb-rtc-ve3.proxy.aol.com [152.163.104.62]

3 209 ms 129 ms 129 ms wc1-rtc-ae1.router.aol.com [172.30.81.27]
4 130 ms 129 ms 129 ms dar1-rtc-ge-4-0-0.net.aol.com [172.31.9.57]
5 129 ms 130 ms 129 ms pop1-ash-S1-2-0.atdn.net [66.185.139.201]
6 130 ms 129 ms 139 ms bb1-ash-P0-0.atdn.net [66.185.144.192]
7 129 ms 129 ms 129 ms pop3-ash-P2-0.atdn.net [66.185.136.5]
8 130 ms 129 ms 129 ms Verio.atdn.net [66.185.140.242]
9 130 ms 128 ms 129 ms p6-2.core01.iad01.atlas.cogentco.com [154.54.12.
17]
10 130 ms 209 ms 200 ms v3491.mpd01.iad01.atlas.cogentco.com [154.54.5.3
4]
11 130 ms 129 ms 129 ms v3497.mpd01.dca01.atlas.cogentco.com [154.54.5.6
5]
12 130 ms 139 ms 139 ms t9-4.mpd03.jfk02.atlas.cogentco.com [154.54.6.14
1]
13 127 ms 129 ms 139 ms g13-0-0.core02.jfk02.atlas.cogentco.com [154.54.
5.233]
14 144 ms 149 ms 159 ms p14-0.core02.ord01.atlas.cogentco.com [66.28.4.8
6]
15 144 ms 150 ms 149 ms p15-0.core01.ord01.atlas.cogentco.com [66.28.4.6
1]
16 154 ms 149 ms 149 ms p2-0.core01.ord04.atlas.cogentco.com [154.54.5.2
10]
17 154 ms 149 ms 159 ms g3-2.hc01.ord04.atlas.cogentco.com [204.6.150.34
]
18 155 ms 149 ms 149 ms startdock-corp.demarc.cogentco.com [38.99.207.12
2]
19 156 ms 147 ms 159 ms 38.99.229.8

Trace complete.

C:\Documents and Settings\Karen>
andrew_
Reply #20 Thursday, September 7, 2006 4:10 PM

That's a really poor connection. Dialup perhaps? Either way, starting from your location you're getting extremely high hop times.

The tracert reports really arent nessesary any longer (please stop posting them). I've forwarded the thread to the person in charge of wincustomize at the moment.

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